Try calling the sales department for the shopping cart vendor. Tell them you hard about the 2 vulnerabilities, thll them that when they are fixed, you might perhaps buy their product... Sales motivates development... Or at the least might get you to a person at the vendor who cares. -----Original Message----- From: Tom [mailto:tommy@xxxxxxxxxxxxxxxxxxx] Sent: Thursday, May 20, 2004 3:43 PM To: frogman@xxxxxxxxxxxxxx Cc: bugtraq@xxxxxxxxxxxxxxxxx; security-basics@xxxxxxxxxxxxxxxxx; vuln-dev@xxxxxxxxxxxxxxxxx; webappsec@xxxxxxxxxxxxxxxxx Subject: Question About Ethics and Full Disclosure I have sat on 2 vulnerabilities for a shopping cart for over a year and nothing has changed. Now I have found a 3rd with new services added to this shopping cart. I have emailed support several times but NEVER get a response. As a security professional and not to be Unethical what would be a recommended path to follow? * Notify their customers (several 100) * Notify the Payment Gateways they are Authorized to use (VeriSign, PayPal, Authorize.NET) * Be a total A** and just release it to all the mailing lists and at DEFCON BTW...I have sent several emails to various parts of VeriSign and NOBODY has responded as to the proper person to notify within the organization about this. I chose VeriSign because this cart is at the Top of Their List! IF anyone knows who to contact from VeriSign, authorize.net and PayPal about this please email me directly. Thanks, Tom Ryan
