Hi,
glad your experiences have been fine, so I will share my own.
regarding e-mail.
Since I have been a member dreamhost has moved our mail from server to
server five times now. still I get, several times a day if using my
office mail,
that the mail server is frozen for 15 or 30 or 60 seconds or more while
I wait.
Dreamhost has stated in writing to me more than once that while they
provide programs on their shell accounts, they do not support them, or
update security keys for browsers either most of the time.
I have spent the betterpart of the last 72 hours in communication with
dreamhost support about the key issue.
I ssh telnet from my desktop into dreamhost, a point it took 4 tries to
even get them to understand. Friday June 29, the security team changed
what keys they will allow, without sharing that change with technical
support. You are not permitted to speak directly with anyone, so I lost a
day or two with someone at dreamhost asking the wrong questions.
They have decided my technology is old, and I must upgrade, they are
unwilling to even review a suggestion by someone who also uses the ssh
package I use involving openssh that allows a broader range of keys.
The error is a dh key exchange failure security did not say use a
different port then 22, they just blocked anything they do not understand.
I am supposed to work with this how exactly?
Karen
On Sat, 7 Jul 2018, Linux for blind general discussion wrote:
Karen wrote with some complaints about dreamhost, and
looking for an alternative.
Karen, sorry to hear you're having difficulties with your
hosting. Of course, spotty service is a good reason to
leave, however, if problems can be solved...
Regarding mail service, I received a notice from dreamhost
that they are changing over parts of their mail system, and
there will be some occasional outages during the summer
months as they migrate users over (details below).
Regarding ssh access, I've noticed that the ssh keys on
shared hosts occasionally change, triggering a security
warning next time you use ssh. When that happens you may
have to delete the old key to accept the new one. (And btw
you should verify the fingerprint of the new key.)
Regarding support, I found that dreamhost has decent
references in their wiki, and have always gotten timely
responses to my occasional technical questions.
Quote from dreamhost:
During migration, you may see duplicated messages or delayed messages in
your inbox. Some emails that arrive mid-migration *may temporarily* appear
to go missing as the new servers' DNS records propagate. Don't panic if
this happens - they will return!
To minimize these side-effects, please avoid moving or deleting messages,
or creating/deleting users during the migration period.
FWIW, dreamhost also posts the status of their systems at
https://www.dreamhoststatus.com/
with greetings,
-joel
Hi folks,
I realize many of you do your own servers and the like, so I am going to ask
this question with great care. My needs are rather specific, and even if
they seem old fashioned, they are rooted in part in how my specific
disability experiences manifest just now.
I work with a nonprofit organization with several program areas in more than
one country.
presently our web needs are housed with dreamhost.
www.dreamhost.com
Their hosting accounts include a fairly solid shell structure, in Ubuntu,
including programs like alpine. I use ssh telnet to reach these services
and must have comparative access where ever i go.
Dreamhost made security changes about a week ago which now block my ssh
access. while I may discover a work around, their mail server behavior has
been loopy for a while so...a blessing lies in all this mayhem.
I am going to contact one shell service of which I am already aware,
preferring not to bring all of my Internet life here to shellworld.
So, yes there is a question laughs.
Can you suggest a comparative hosting service that
a, provides a functional shell as apart of their account.
b allows for more than one domain to be hosted with them, including sftp
access and a great deal of account space.
c. has good customer service
and
d, is reasonably priced?
dreamhost donates hosting accounts to 501c3 organizations, so it has been a
free ride.
I do not expect that to continue, but I do hope to find something
reasonable.
Thanks for your ideas if any.
Oh, I have no interest whatsoever in hosting my needs on my own. I lack
both the resources and talent for such a venture here in Toronto.
Thanks,
Karen
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Joel Roth
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