Below is a temporary workaround from Zoom. Otherwise, the issue should be monitored at status.zoom.us and attendees in China can contact Zoom customer support for more assistance at cnsupport@xxxxxxxxxxxxxxxxxx.
How users can join a meeting from China :
Zoom Client：
Please access https://zoomcloud.cn/download.html and download the China Zoom client. After installing, users can enter the meeting ID to join a Zoom meeting.
Zoom Web Client:
Users in China can access the Zoom web client at https://www.zoomus.cn/webclient/join. Please enter the meeting ID to join the meeting.
Example URL: http://zoomus.cn/webclient/123456789/join
iOS client:
The steps below work with Chinese as the system language.
1. Switch the system language to Chinese. If it is Chinese already, please ignore this step.
2. Logout of the current Zoom account. If user has not logged in, please ignore this step.
2. Tap the "Sign In" button in the bottom righthand corner, enter an invalid Name and Password (for example "u" and "p"), tap "Sign in".
3. Ignore the error message by tapping "OK" and tap "Cancel" on the left top to return to the home page.
4. Tab "Not now" if a prompt appears asking to save the password.
5. Users can then switch to their preferred system language if this is not Chinese.
6. Tap "Join a Meeting" to enter meeting ID and Display name, and join a Zoom meeting.
Please be noted not to enter invalid credential under other system language.
Below is the Chinese version for Chinese users.
关于中国区用户加会的两个方法
1.通过https://zoomcloud.cn/download.html 下载Zoom客户端,安装后可以输入meeting number 加会。
2. 国内用户可以访问Zoom网页客户端: https://www.zoomus.cn/webclient/join, 并在页面中输入会议号加会。
或者访问： http://zoomus.cn/webclient/123456789/join ，以同样方式加会。
iOS客户端加会方法：
1. 将系统语言切换到中文。如果已经是中文，可以忽略此步骤。
2. 注销已登录的帐号，若没有登录可以省略此步骤。
3. 点击 右下角的 "登录" 按钮，输入任意错误的用户名和密码，然后点击“返回”，回到开始页
4. 此时可以切换到其它系统语言。
5. 点击"加入会议” 按钮，输入会议号和显示的用户名，即可加入Zoom会议
请注意，不要在其它系统语言下尝试输入错误的用户名和密码。
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