Re: gitlab OTP - Invalid authenticator code. (is something wrong?)

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Hello David,

As Tinu pointed you need to use an OTP authenticator (usually a program on your cell phone or on your computer) that will generate the authentication code (https://en.wikipedia.org/wiki/Multi-factor_authentication). This program is a pseudo aleatory number generator that must be synchronized with GitLab (usually through a QRCode that provides a seed to the authenticator).

Excuse me if you already knew about it and is using the authenticator, but if not you could have a long time to find the solution to the problem.

Regards,
Armando

On 30/05/2024 23:12, David C. Rankin wrote:
On 5/30/24 14:52, Tinu Weber wrote:
On Wed, May 29, 2024 at 21:32:38 -0500, David C. Rankin wrote:
   Today my gitlab.archlinux.org login (after providing username and
password) prompts for the OTP code and always responds "Invalid
authenticator code."

   I've not had any problems for months. Has there be a change or am I just lucky?

Have you checked if the device generating the OTP has the correct time
set?

Thank you Oscar and Tinu,

  I've used timedatectl to sync (the time didn't change), so the time was correct. I tried again after the restarting systemd-timesyncd and it failed again, same error.

  I've written accountsupport@xxxxxxxxxxxxx for help and we will go from there.





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