Re: www.xx.com opens but xx.com doesnt

"Neil A. Hillard" <neil.hillard@xxxxxxxxxxxxxxxxxx> · Wed, 19 Mar 2008 14:43:16 +0000

Hi,

James Carter wrote:

Thanks everyone for your suggestions..

Here are 2 of the domains that I'm working with (I've
got over 100 domains with this problem).

www.godefroybeauty.com
and
www.larsoncarter.com

OK, your A record for www.xx.com points to .200 but the A record for 

xx.com points to .211.  You need to change the A record for xx.com to 

point to .200.  This is definitely a DNS issue.  You will also need to 

add ServerAlias xx.com entries to the virtual hosts (assuming they are 

declared as www.xx.com).

You also appear to have other DNS issues.  The NS records don't match 

the delegation.  The delegation lists the following nameservers:

name2.cachebeautysupplies.com
ns1.cachebeautysupplies.com

whereas your zone only lists:

name2.cachebeautysupplies.com.

Your SOA record also contains an invalid entry for primary master 

nameserver:

godefroybeauty.com has SOA record 

name2.cachebeautysupplies.com.godefroybeauty.com. 

bubba65_1998.yahoo.com. 2122 28800 14400 3600000 86400

I suspect it's missing a trailing period in the zone file.

You need to get these issues resolved.

HTH,

				Neil.

--- "Neil A. Hillard"
<neil.hillard@xxxxxxxxxxxxxxxxxx> wrote:

Bubba,

James Carter wrote:

I have a dedicated DNS server and a dedicated Web
Server.

if I type in www.xx.com the webpage opens up.  If

I

type in xx.com I get the Red Hat Test Page from my
actual DNS server.

I have removed the A record from my db.file and it
still does the same thing.

And you've updated the serial number and reloaded
the zone?

Would it help if I posted my db.file ?

It would help if you posted the real domain name so

we can check the 

entries.  Feel free to e-mail it to me off-list if

you don't wish it to 

be public knowledge.

HTH,

				Neil.

--- "Neil A. Hillard"
<neil.hillard@xxxxxxxxxxxxxxxxxx> wrote:

James,

James Carter wrote:

After doing a little more investigating, the Red

Hat

test page is actually loading up from the DNS

server,

not my actual web server.  I guess I need to

tell

my

dns server to point to the web server if it is

an

actual web page request.

Your web requests don't need to hit your DNS

server.

 Just remove the A 

record for .211 from xx.com.

Please also include the (relevant part of the)

previous thread of this 

problem in so others can see the context of your

problem.

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--
Neil Hillard                    neil.hillard@xxxxxxxxxxxxxxxxxx
AgustaWestland                  http://www.whl.co.uk/

Disclaimer: This message does not necessarily reflect the
            views of Westland Helicopters Ltd.

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