RE: 500 error page not showing?

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> -----Original Message-----
> From: Tom Haddon [mailto:tom@xxxxxxxxxxxxxxxxx] 
> Sent: Tuesday, April 17, 2007 10:16 AM
> To: users@xxxxxxxxxxxxxxxx
> Subject:  500 error page not showing?
> 
> Hi Folks,
> 
> I believe I have an issue with a custom 500 error page not showing. I
> can simulate the error (or rather, cause the error) by stopping my
> database server which then produces an "Operational Error" page. If I
> look in my apache access logs I see an entry like this:
> 
> 91.84.7.17 - - [16/Apr/2007:13:16:15 +0100] "GET / HTTP/1.1" 
> 500 107 "-"
> "Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.1.3) Gecko/20061201
> Firefox/2.0.0.3 (Ubuntu-feisty)"
> 
> >From what I can see this is showing that a 500 error is 
> being recorded.
> Interestingly I get nothing in the error log. In my apache config I
> have:
> 
> ErrorDocument 500 /500.html
> 
> But the document isn't being shown, instead just the plain 
> "Operational
> Error" page. 

How is your database server accessed by the webserver?

If it's running as an application that apache accesses directly (eg, CGI
or similar executes DB queries) then a DB error should cause the script
to fail and a "real" 500.

However, if the DB is an HTTP-aware back-end and is accessed via
mod_proxy then the 500 is generated in the DB server and is simply
passed on by apache. So it's not a 500 in apache, hence no error log. I
suspect the latter since you mention an "Operational Error" page that,
presumably, comes from the DB server.

> 
> If I shut down my app servers, I can simulate/cause an 502 error fine
> and the 502 error page I've created displays fine, and I get a message
> like this in the error log:
> 
> [Tue Apr 17 07:45:06 2007] [error] (111)Connection refused: 
> proxy: HTTP:
> attempt to connect to 127.0.0.1:9999 (localhost) failed

Sure - apache can't connect to the DB so it is apache that has to report
back to the client. Hence error logging.

> 
> Can anyone enlighten me?

Did I?

Rgds,
Owen Boyle
Disclaimer: Any disclaimer attached to this message may be ignored. 

> 
> Thanks, Tom
> 
> -- 
> 
> 
> ----------------------------------
> Tom Haddon
> mailto:tom@xxxxxxxxxxxxxxxxx
> m +1.415.871.4180
> www.greenleaftech.net
> 
> 
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