Just wanted to confirm this was pretty much it; it wasn't actually my fault, it was Windows Server 2003 defaulting to MTU of 1500. And I connect via PPPoA, not PPPoE. But nevertheless, a call to my ISP revealed that they like an MTU of 1458, so I set that on the router and as the MTU for the network card in windows - and now everything works. Thanks very much for taking the time to explain this, I would undoubtedly have ended up buying a new router otherwise as there's no way I'd have worked it out myself and my ISP were useless when I tried to get some advice from them before your reply. Much appreciated. -----Original Message----- From: Jeff McAdams [mailto:jeffm@xxxxxxxxx] Sent: 19 October 2006 13:31 To: users@xxxxxxxxxxxxxxxx Subject: Re: [users@httpd] No response recieved from Apache at some external locations, but not others Robert Elliot wrote: > OK, try http://www.lidalia.org.uk <http://www.lidalia.org.uk> - should show the Apache splash page. Unless I'm mistaken, this site is hosted on a DSL connection that uses PPPoE? What I think is happening is that data is getting sent from one side or the other assuming a fairly standard MTU of 1500 on the network connections. Your DSL connection (assuming I'm right above) can only handle packet sizes of 1492 (because of PPPoE overhead). Additionally, one side or the other is unable to figure out that the packets aren't getting through. This would line up with firewalls being involved. If a firewall is...we'll say "shortsightedly"...block all ICMP messages, then the ICMP "Host Unreachable, Fragmentation Needed, but DF (Don't Fragment) bit was set" message won't get through, meaning that the host won't know that it needs to limit itself to sending smaller packets for that connection. This whole overall process is called PMTUD, or Path MTU Discovery, and firewalls blocking all ICMP prevent it from working correctly. Some systems have the ability to deal with this...I think Linux calls it PMTU Blackhole Discovery. Another possible solution would be to set the MTU on your interface down smaller (in Linux, "ifconfig <ifname> mtu 1400" should do it). FWIW, I was unable to hit the page...I set my MTU in that manner, and I was then able to pull up the page. -- Jeff McAdams "They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety." -- Benjamin Franklin --------------------------------------------------------------------- The official User-To-User support forum of the Apache HTTP Server Project. See <URL:http://httpd.apache.org/userslist.html> for more info. To unsubscribe, e-mail: users-unsubscribe@xxxxxxxxxxxxxxxx " from the digest: users-digest-unsubscribe@xxxxxxxxxxxxxxxx For additional commands, e-mail: users-help@xxxxxxxxxxxxxxxx