On 6/4/05, Patrick Donker <list@xxxxxxxxxxxx> wrote: > Exactly! People dont have the time to read the docs, but do have time to > subscribe to and write messages to the list asking for solutions and > wait for them. Where does that time come from then? For most people, it is much quicker to ask someone who knows than to search and comprehend the often cryptic documentation. Frankly when searching for a solution to one of my problems, I often just skip over the docs as I know a google search will turn up a better explanation of what I need to do. If all else fails I read try to find the info in the documentation. Usually I don't ask for help on a list or newsgroup until it is clear I can't figure it out or find anything on the Internet. > I often try to do > the usual googling and archive searching first before asking the list. > Many times it happens that while I am 'waiting' for an answer I find the > solution myself because in the mean time I, ofcourse, continue fiddling > with the problem myself. I also inform lists that I have found the > solution already and how I did it. That way one can inform people who > are looking into the problem as well, that no further action is needed. > Another benefit of posting the solution to the list is that doing so it > is added to the archive. Next time someone has a similar problem, and > also has the time, he/she can look it up in the archive. Excellent! This is also why it is so important for list archives to be indexed by google (and other search engines. For some really serious problems, where I only found the answer on some obscure website, I will post a message to a usenet group or mailing list with the problem and my solution. Hopefully that makes it easier to find the next time someone has a problem. -Tom --------------------------------------------------------------------- The official User-To-User support forum of the Apache HTTP Server Project. See <URL:http://httpd.apache.org/userslist.html> for more info. To unsubscribe, e-mail: users-unsubscribe@xxxxxxxxxxxxxxxx " from the digest: users-digest-unsubscribe@xxxxxxxxxxxxxxxx For additional commands, e-mail: users-help@xxxxxxxxxxxxxxxx
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