> On 19 Jan 2021, at 16:55, John <john.iliffe@xxxxxxxxx> wrote: > > I scanned for the customer's IP What leads you to suppose the customer's IP was unchanged between the two orders? Sorry, there's no sensible explanation: the above is the only comment I can offer at a technical level. Maybe the customer is messing you around, or your system is duplicating entries offline. Unless you've got yourself hopelessly confused and need a good night's sleep and a day off to clear the head. -- Nick Kew --------------------------------------------------------------------- To unsubscribe, e-mail: users-unsubscribe@xxxxxxxxxxxxxxxx For additional commands, e-mail: users-help@xxxxxxxxxxxxxxxx
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