Re: Re: Apache web server devouring resources

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Thank you for your response but if this was an ongoing issue, I would have more places to look and tools available. After rebooting the system, it just went back to normal. The network team reviewed the load balancer and firewall logs. I have reviewed the Apache log and system messages. We are reviewing activity using the Splunk logs for the network elements but still no gun smoking or not.

 

Darryl Baker  (he/him/his)

Sr. System Administrator

Distributed Application Platform Services

Northwestern University

1800 Sherman Ave.

Suite 6-600 – Box #39

Evanston, IL  60201-3715

darryl.baker@xxxxxxxxxxxxxxxx

(847) 467-6674

 

 

From: "Muggeridge, Matt" <matt.muggeridge2@xxxxxxx>
Reply-To: "users@xxxxxxxxxxxxxxxx" <users@xxxxxxxxxxxxxxxx>
Date: Thursday, March 28, 2019 at 1:36 PM
To: "users@xxxxxxxxxxxxxxxx" <users@xxxxxxxxxxxxxxxx>
Subject: RE: [users@httpd] Re: Apache web server devouring resources

 

You will need to do some more triaging.  Suggestions for things to investigate more deeply:  http Log files, system log files, system performance monitoring, connection statistics, source of traffic, TCP performance tuning, firewall control, protection against DOS attacks… and that’s just off the top.

 

You will need to profile the system using a myriad of tools that suit your need (e.g. tcpdump, lsof, top, netstat, ss, and a large variety of others, depending on what you learn along the way).

 

Matt.

 

From: Rose, John B <jbrose@xxxxxxx>
Sent: Friday, 29 March 2019 3:56 AM
To: users@xxxxxxxxxxxxxxxx
Subject: Re: [users@httpd] Re: Apache web server devouring resources

 

I don't think the TCP buffer would be clear if there was a continuing flow of http requests during that time, whether the web server software was down, or maxed out

 

But maybe I am wrong. 

 

 


From: Darryl Philip Baker <darryl.baker@xxxxxxxxxxxxxxxx>
Sent: Thursday, March 28, 2019 1:22:59 PM
To: users@xxxxxxxxxxxxxxxx
Subject: Re: [users@httpd] Re: Apache web server devouring resources

 

No PHP on the system at all. The web server was down for 15-20 minutes so anything in the queue should have cleared, right?

 

Darryl Baker  (he/him/his)

Sr. System Administrator

Distributed Application Platform Services

Northwestern University

1800 Sherman Ave.

Suite 6-600 – Box #39

Evanston, IL  60201-3715

darryl.baker@xxxxxxxxxxxxxxxx

(847) 467-6674

 

 

From: "Rose, John B" <jbrose@xxxxxxx>
Reply-To: "users@xxxxxxxxxxxxxxxx" <users@xxxxxxxxxxxxxxxx>
Date: Thursday, March 28, 2019 at 11:32 AM
To: "users@xxxxxxxxxxxxxxxx" <users@xxxxxxxxxxxxxxxx>
Subject: [users@httpd] Re: Apache web server devouring resources

 

Regarding the "load increasing quickly after restarting the daemons" ...

 

I do not believe just restarting the daemons clears the TCP queue. Nor does it prevent new TCP requests. If it is an attack, then the load would ramp back up immediately. That is why you have to reboot I am guessing.

Do you utilize PHP? PHP-FPM? Do you use TCP or Unix Domain sockets?

 

Are there a preponderance of http connections or PHP-FPM processes, or both?

 

If PHP-FPM do you use "static" "dynamic" or "ondemand"?


From: Darryl Philip Baker <darryl.baker@xxxxxxxxxxxxxxxx>
Sent: Thursday, March 28, 2019 12:11:27 PM
To: users@xxxxxxxxxxxxxxxx
Subject: [users@httpd] Apache web server devouring resources

 

Gentlefolk,

I had an incident yesterday where the Apache web server host had a load average of over 170 and was performing very slowly. Stopping the web server did fix the issue but when I restarted the daemons the load started to increase very quickly. I ended up having to reboot the system to fix the issue. I don’t like that one bit, this is a Linux system not a Windows server. (Editorial remark: I have found that systems need reboots to fix stuff much more frequently since the adoption of systemd) I have been asked to do a root cause analysis, but I have not found anything as of yet. I am reaching out for help in this matter.

 

The system is a RHEL7 ESX VM with the Red Hat’s main line distribution of Apache 2.4 as opposed to the RHSCL version. The configuration is quite complex and a bit sensitive so I cannot share all of that. What I’m looking for is technics to look at what happened rather than being given the answer anyway.

 

Darryl Baker  (he/him/his)

Sr. System Administrator

Distributed Application Platform Services

Northwestern University

1800 Sherman Ave.

Suite 6-600 – Box #39

Evanston, IL  60201-3715

darryl.baker@xxxxxxxxxxxxxxxx

(847) 467-6674

 


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