Re: I need help figuring out a 500 response code

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Hi John,

can you share with us your error log (redacting IPs and personal info) so we can check as well? 

Otherwise I'd suggest to reach out to the #httpd Freenode IRC channel more a quicker response, there are a lot of people in there that might help you.

Luca

2017-05-04 19:33 GMT+02:00 John Covici <covici@xxxxxxxxxxxxxx>:
Hi again.  Is there any way I can get help on my problem?  I am pretty
desperate -- I have shared hundreds of links and they are all no good
till I get this working again.

On Wed, 03 May 2017 09:08:35 -0400,
Daniel wrote:
>
> [1  <text/plain; UTF-8 (7bit)>]
> [2  <text/html; UTF-8 (quoted-printable)>]
> Perhaps you should also add how you are configuring httpd to handle the interpretation of PHP files.
>
> That is, if you are, for example using mod_proxy_fcgi to send php file requests to php-fpm you should see your 500 detailed errors there instead of Apache.
>
> Apache will always log 500status errors, so maybe you should make sure you are checking the correct login if you are not using the case I describe above.
>
> If you are using the dreaded mod_php you should check for php directives you can specify for more verbose logging onto why your php scripts fail.
>
> I use owncloud too, so if you want I can show you a configuration snippet on how to set apache with mod_proxy_fcgi reverse proxy php requests to a php-fpm pool
>
> 2017-05-03 11:21 GMT+02:00 John Covici <covici@xxxxxxxxxxxxxx>:
>
>  The error_log just had one line or in debug mode a lot of information
>  about ssl and several lines about requireall granted, but no further
>  information about the error.
>
>  On Wed, 03 May 2017 02:55:28 -0400,
>  Dr James Smith wrote:
>  >
>  > Is there an error.log in the same directory? This is usually in
>  > the same directory this should contain some information about why
>  > the system failed.
>  >
>  >
>  > On 03/05/2017 07:41, John Covici wrote:
>  > > Hi. I am having major problems figuring out a 500 response code I am
>  > > getting on my hserver.
>  > >
>  > > I am using apache 2.4.25 on gentoo linux up to date as of a few days
>  > > ago.
>  > >
>  > > So, I havinstalled owncloud which is a cloud server written in php and
>  > > it has worked for a long time, but for a few days I have gotten 500
>  > > when I try to access it. Now, I am using https normally to access and
>  > > when I look at the error_log, I get just one line like this:
>  > >
>  > > [Wed May 03 02:14:37.074791 2017] [ssl:info] [pid 22312] [client
>  > > 192.168.0.2:56613] AH01964: Connection to child 0 established (server
>  > > ccs.covici.com:443)
>  > >
>  > > If I change the loglevel to debug, I get all kinds of ssl information
>  > > and the lines saying that requireall was granted, but nothing about
>  > > the error.
>  > >
>  > > Now, if I change to http access, on my access_log I get lines like the
>  > > following:
>  > >
>  > > 192.168.0.2 - - [03/May/2017:02:33:38 -0400] "GET /owncloud HTTP/1.1"
>  > > 301 295
>  > > 192.168.0.2 - - [03/May/2017:02:33:38 -0400] "GET /owncloud HTTP/1.1"
>  > > 301 295 "-" "Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0;
>  > > rv:11.0) like Gecko"
>  > > 192.168.0.2 - - [03/May/2017:02:33:38 -0400] "GET /owncloud HTTP/1.1"
>  > > 301 295 "-" "Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0;
>  > > rv:11.0) like Gecko"
>  > > 192.168.0.2 - - [03/May/2017:02:33:38 -0400] "GET /owncloud/ HTTP/1.1"
>  > > 302 -
>  > > 192.168.0.2 - - [03/May/2017:02:33:38 -0400] "GET /owncloud/ HTTP/1.1"
>  > > 302 - "-" "Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0)
>  > > like Gecko"
>  > > 192.168.0.2 - - [03/May/2017:02:33:38 -0400] "GET /owncloud/ HTTP/1.1"
>  > > 302 - "-" "Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0)
>  > > like Gecko"
>  > > 192.168.0.2 - - [03/May/2017:02:33:38 -0400] "GET
>  > > /owncloud/index.php/login HTTP/1.1" 500 -
>  > > 192.168.0.2 - - [03/May/2017:02:33:38 -0400] "GET
>  > > /owncloud/index.php/login HTTP/1.1" 500 - "-" "Mozilla/5.0 (Windows NT
>  > > 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko"
>  > > 192.168.0.2 - - [03/May/2017:02:33:38 -0400] "GET
>  > > /owncloud/index.php/login HTTP/1.1" 500 - "-" "Mozilla/5.0 (Windows NT
>  > > 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko"
>  > >
>  > > Now, owncloud has theirownw log, but I get nothing in it.
>  > >
>  > > So, my question is how to find out more about why I am getting the 500
>  > > response and what I can do about it.
>  > >
>  > > Thanks in advance for any suggestions.
>  > >
>  >
>  >
>  >
>  > --
>  > The Wellcome Trust Sanger Institute is operated by Genome
>  > Research Limited, a charity registered in England with number
>  > 1021457 and a company registered in England with number 2742969,
>  > whose registered office is 215 Euston Road, London, NW1 2BE.
>  > ---------------------------------------------------------------------
>  > To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
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>  >
>
>  --
>  Your life is like a penny. You're going to lose it. The question is:
>  How do
>  you spend it?
>
>  John Covici
covici@xxxxxxxxxxxxxx
>
>  ---------------------------------------------------------------------
>  To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
>  For additional commands, e-mail: users-help@xxxxxxxxxxxxxxxx
>
> --
> Daniel Ferradal
> IT Specialist
>
> email dferradal at gmail.com
> linkedin es.linkedin.com/in/danielferradal

--
Your life is like a penny.  You're going to lose it.  The question is:
How do
you spend it?

         John Covici
         covici@xxxxxxxxxxxxxx

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