On Dec 5, 2014, at 12:07 , "Kannan Narayanasamy -X (kannanar - HCL TECHNOLOGIES LIMITED at Cisco)" <kannanar@xxxxxxxxx> wrote: > Hi Team, > > While scanning the ports using Qualys scanner, Apache process is crashing. We can add the corresponding port in the exclude list but in customer scenario is not possible to exclude those ports from scanning. Is there any option is available to recover from this crashing. > > Apache Details: > -------------------- > Server version: Apache/2.2.22 (Win32) > Server built: Apr 11 2012 12:17:10 > > Can anyone help us on this part to resolve the issue? try getting a live backtrace of the crash, or a core dump and analyze that: http://httpd.apache.org/dev/debugging.html There are some configuration options that can cause crashes in certain configurations, e.g. "EnableMMAP on", but I don't know if Windows would be affected by this. rainer --------------------------------------------------------------------- To unsubscribe, e-mail: users-unsubscribe@xxxxxxxxxxxxxxxx For additional commands, e-mail: users-help@xxxxxxxxxxxxxxxx