Re: problems with malformed handshake message

[Al Zick <al@xxxxxxxxxxxxxxxxxxxxxx>]

Hi,

I don't have this issue on my computer, someone else reported it to me. I don't know what browser they are using. I will contact them to see if I can get this info and any other relevant info.

Maybe something else is causing the problem besides my config. You are right, SSL labs test doesn't show anything that would cause this problem. 

Thanks,

Al

On Apr 16, 2014, at 9:38 PM, Yehuda Katz wrote:

What browser are you using?

I had no trouble accessing that site and an SSL Labs test does not show any major issues.

- Y

On Wed, Apr 16, 2014 at 7:51 PM, Al Zick <al@xxxxxxxxxxxxxxxxxxxxxx> wrote:

Hi,

I really hope that someone can help me. I have googled this, but I found nothing.

This is the message that I received from the person reporting the problem:

"However I am still getting mis-formed SSL cert error when I try and access the site via https://

An error occurred during a connection to secure.familysafeinternet.com. SSL received a malformed finished handshake message. (Error code: ssl_error_rx_malformed_finished)"

I know this is not a lot of info, but does anyone have any ideas on what might cause this? 

Thanks,

Al