Re: Directory Setting Issues, i believe(kind of long)

[Chris Arnold <carnold@xxxxxxxxxxxxxxxxxxx>]

On Mar 11, 2012, at 12:55 AM, Yehuda Katz <yehuda@xxxxxxxxxx> wrote:

On Sat, Mar 10, 2012 at 2:42 PM, Chris Arnold <carnold@xxxxxxxxxxxxxxxxxxx> wrote:

making a new vhost.conf called helpdesk.teknerds.conf and adding this to that vhost.conf:

DocumentRoot /opt/otrs/bin/cgi-bin/

and adding this to the otrs.conf file which is in /etc/apache2/conf.d:

# agent, admin and customer frontend
Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
Alias / "/opt/otrs/bin/cgi-bin/"

This says to make an alias for every vhost from / to "/opt/otrs/bin/cgi-bin/"

You need to put that all in the new vhost you created only.

I put that in the helpdesk.vhost.conf and teknerds.net is now a directory listing of files in the document root (along with helpdesk.teknerds.net). What I did do, that worked, was change the script alias in otrs to helpdesk/, then in the teknerds.conf vhost, add scriptalias /helpdesk/ "/path/to/otrs/cgi-bin/". Restart apache and now teknerds.net/helpdesk/customer.pl takes you to the customer login page. I still do not want the customer to have to enter the customer.pl part. In the first example I posted, you could set the landing page in the location directive. Is there a way to not have the customer type in customer.pl? When I go to teknerds.net!helpdesk, I get this in the error log:

attempt to invoke directory as a script: /opt/otrs/bin/cgi-bin/