Actually, everything now points to the customer login page which is not what I want....There is a main site at http://teknerds.net
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On Mar 10, 2012, at 2:42 PM, Chris Arnold <carnold@xxxxxxxxxxxxxxxxxxx> wrote:
> Apache 2.2.12 on SLES11 SP2. I have a couple of vhosts; the one i am concerned about is teknerds.conf. In teknerds.conf i have some rewrite rules (thanks Yehuda):
> RewriteEngine On
> RewriteRule ^/ifolder(.*) https://%{HTTP_HOST}/ifolder/ [L]
> RewriteRule ^/admin(.*) https://%{HTTP_HOST}/admin/ [L]
> to access some file services on the server (http://teknerds.net/ifolder).
>
> I also have a install of OTRS (ticketing system) written in perl(http://teknerds.net/otrs/customer.pl). In order to make this easier for clients to get to, i have made otrs accessible by http://helpdesk.teknerds.net by doing this:
>
> making a new vhost.conf called helpdesk.teknerds.conf and adding this to that vhost.conf:
>
> DocumentRoot /opt/otrs/bin/cgi-bin/
>
> and adding this to the otrs.conf file which is in /etc/apache2/conf.d:
>
> # agent, admin and customer frontend
> Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
> Alias / "/opt/otrs/bin/cgi-bin/"
>
> this use to be:
>
> # agent, admin and customer frontend
> ScriptAlias / "/opt/otrs/bin/cgi-bin/"
> Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
> notice it is flipped and "Script" is removed.
>
> I also commented out the location otrs.conf:
> # set mod_perl2 options
> # <Location /otrs>
> # ErrorDocument 403 /otrs/customer.pl
> # ErrorDocument 403 /otrs/index.pl
> # SetHandler perl-script
> # PerlResponseHandler ModPerl::Registry
> # Options +ExecCGI
> # PerlOptions +ParseHeaders
> # PerlOptions +SetupEnv
> # Order allow,deny
> # Allow from all
> # </Location>
> and then entered some of the commented out info from location otrs.conf into the otrs.conf directory:
>
> # directory settings
> <Directory "/opt/otrs/bin/cgi-bin/">
> AllowOverride None
> Options +ExecCGI -Includes
> Order allow,deny
> Allow from all
> ErrorDocument 403 /otrs/customer.pl
> DirectoryIndex customer.pl
> AddHandler perl-script .pl .cgi
> PerlResponseHandler ModPerl::Registry
> PerlOptions +ParseHeaders
> </Directory>
>
> Now, i can access http://helpdesk.teknerds.net and get the customer login page of the ticketing system like i want to. The problem is, i can no longer access http://teknerds.net/ifolder (and a few other http://teknerds.net/(whatever).
> I know this is long but i wanted to give all the info i could and what exactly i did before the other stuff broke. How do i access the other http://xx.xxx/(whatevers) and http://helpdesk.xx.xxx?
>
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