Hi Felix,
Thank you for your email. It has been received and a member of the team will be in contact as soon as possible. We are usually able to respond to queries within 1-2 working days.
(If not already given, please let us know your full name, order number, and purchase date to aid us in supporting you efficiently.)
In the meantime, please feel free to explore our help centre to see if there is already an answer to your question.
https://help.chickenguard.com/en/
Kind regards,
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