Re: Line6 Helix - usb compliant but not working correct

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Hi,, yeah thx for looking into it.

TBH i tried all kinda stuff already and also am able to compare all logs with a Focusrite Scarlett 6i6, which shows

almost exactly same outputs but works just fine. This makes me clueless.

I also investigated if this could be a firmware bug, but then it would not work on osx either, no ?

Something new i found: if i capture from helix and play this file with scarlett all is fine. So it seems to be something
with out-of-sync playback only.


Am 29.11.2017 um 15:51 schrieb Jorge:


On 29/11/17 13:26, Jens Verwiebe wrote:
Hi folks

I recently got a Line6 Helix LT which can work usb compliant for example on

Interesting. I would like to try the Helix in Linux too. I have seen similar issues when fiddling with
set_sample_rate. Some comments/ideas below.


OSX or IOS. No driver is needed but the samplerate is fixed to 48000 ( which is okay for the first ).

Now i expected this device to work ootb in alsa, which turned out to be half the truth.

Connecting the device threw " usb 7-2: parse_audio_format_rates_v2(): unable to retrieve number of sample rates (clock 16)"

so i investigated a bit and found this workaround:

--- "/media/Workdata3/Development/kernel_lowlat_4.4-97/linux-4.4.97/sound/usb/clock (Kopie).c"    2017-11-08 10:06:31.000000000 +0100 +++ /media/Workdata3/Development/kernel_lowlat_4.4-97/linux-4.4.97/sound/usb/clock.c 2017-11-14 23:06:51.750924051 +0100
@@ -361,6 +361,13 @@ static int set_sample_rate_v2(struct snd
     struct uac_clock_source_descriptor *cs_desc;

     clock = snd_usb_clock_find_source(chip, fmt->clock, true);
+        /*
+         * Line6 HELIX does not respond to sample rate
+         * set requests. The only valid rate is 48000.
+         */
+        if (chip->usb_id == USB_ID(0x0e41, 0x4244) && rate == 48000)
+            return 0;
+
     if (clock < 0)
         return clock;

--- "/media/Workdata3/Development/kernel_lowlat_4.4-97/linux-4.4.97/sound/usb/format (Kopie).c"    2017-11-08 10:06:31.000000000 +0100 +++ /media/Workdata3/Development/kernel_lowlat_4.4-97/linux-4.4.97/sound/usb/format.c 2017-11-14 23:12:24.329766243 +0100
@@ -293,6 +293,20 @@ static int parse_audio_format_rates_v2(s
     int nr_triplets, data_size, ret = 0;
     int clock = snd_usb_clock_find_source(chip, fp->clock, false);

+    /*
+    * Line6 HELIX does not respond to sample rate
+    * query requests. The only valid rate is 48000.
+    */
+    if (chip->usb_id == USB_ID(0x0e41, 0x4244)) {
+        fp->nr_rates = 1;
+            fp->rate_min = 48000;
+            fp->rate_max = 48000;
+            fp->rates = SNDRV_PCM_RATE_48000;
+            fp->rate_table = kmalloc(sizeof(int), GFP_KERNEL);
+            fp->rate_table[0] = 48000;
+            return 0;
+        }
+
     if (clock < 0) {
         dev_err(&dev->dev,
             "%s(): unable to find clock source (clock %d)\n",


This trick made the device appear in aplay -l and /proc/asound just as expected.

[ 7988.495085] usb 7-2: new high-speed USB device number 4 using xhci_hcd [ 7988.663622] usb 7-2: New USB device found, idVendor=0e41, idProduct=4244 [ 7988.663625] usb 7-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 7988.663627] usb 7-2: Product: HELIX
[ 7988.663629] usb 7-2: Manufacturer: LINE 6
[ 7988.663630] usb 7-2: SerialNumber:    2744535

But i ended up with sometimes occuring soft clicks in playback which imply i have timing problems.

Another symptom is aplay does not output any sound while not throwing any error while in jack i can create the driver just fine.

Have you tried debugging the pointer position with that device? Do you get sensible buffer sizes
with `-v` in aplay for 48KHz, 24 bits, etc?
I get just this but silence ( while plughhw:1,0 == scarlett looks same and plays sound ):

aplay -D plughw:6,0 -vv test.wav
Wiedergabe: WAVE 'test.wav' : Signed 16 bit Little Endian, Rate: 44100 Hz, stereo
Plug PCM: Rate conversion PCM (48000, sformat=S16_LE)
Converter: libspeex (builtin)
Protocol version: 10002
Its setup is:
  stream       : PLAYBACK
  access       : RW_INTERLEAVED
  format       : S16_LE
  subformat    : STD
  channels     : 2
  rate         : 44100
  exact rate   : 44100 (44100/1)
  msbits       : 16
  buffer_size  : 22050
  period_size  : 5512
  period_time  : 125000
  tstamp_mode  : NONE
  period_step  : 1
  avail_min    : 5512
  period_event : 0
  start_threshold  : 22050
  stop_threshold   : 22050
  silence_threshold: 0
  silence_size : 0
  boundary     : 6206523236469964800
Slave: Route conversion PCM (sformat=S32_LE)
  Transformation table:
    0 <- 0
    1 <- 1
    2 <- none
    3 <- none
    4 <- none
    5 <- none
    6 <- none
    7 <- none
Its setup is:
  stream       : PLAYBACK
  access       : MMAP_INTERLEAVED
  format       : S16_LE
  subformat    : STD
  channels     : 2
  rate         : 48000
  exact rate   : 48000 (48000/1)
  msbits       : 16
  buffer_size  : 24001
  period_size  : 6000
  period_time  : 125000
  tstamp_mode  : NONE
  period_step  : 1
  avail_min    : 6000
  period_event : 0
  start_threshold  : 24000
  stop_threshold   : 24001
  silence_threshold: 0
  silence_size : 0
  boundary     : 6755680916032454656
Slave: Hardware PCM card 6 'HELIX' device 0 subdevice 0
Its setup is:
  stream       : PLAYBACK
  access       : MMAP_INTERLEAVED
  format       : S32_LE
  subformat    : STD
  channels     : 8
  rate         : 48000
  exact rate   : 48000 (48000/1)
  msbits       : 32
  buffer_size  : 24001
  period_size  : 6000
  period_time  : 125000
  tstamp_mode  : NONE
  period_step  : 1
  avail_min    : 6000
  period_event : 0
  start_threshold  : 24000
  stop_threshold   : 24001
  silence_threshold: 0
  silence_size : 0
  boundary     : 6755680916032454656
  appl_ptr     : 0
  hw_ptr       : 0



I once ended up with really small buffers when I changed the usb audioformats for a fixed rate device so there was not sound whatsoever even though all the devices were present. I am not sure whether fp->rates should get SNDRV_PCM_RATE_CONTINUOUS either way and then min/max = 48KHz delimiting it.

Tried this already, makes no difference.

Jorge.


I would apreciate any hint what i could try out here.


Greetings from Hamburg ... Jens




My wisdom is at the end here ... Jens ;-)

--

Jens Verwiebe
Allerskehre 44 - 22309 Hamburg

Tel.: +49 40 68 78 50
mobile: +49 172 400 49 07
mailto: info@xxxxxxxxxxxxxxx
web: http://www.jensverwiebe.de

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