The issue 0001756 has been set as DUPLICATE OF the following issue. ====================================================================== <https://bugtrack.alsa-project.org/alsa-bug/view.php?id=1134> ====================================================================== Reported By: liangalei Assigned To: ====================================================================== Project: ALSA - driver Issue ID: 1134 Category: PCI - intel8x0 Reproducibility: always Severity: minor Priority: normal Status: assigned Distribution: Fedora Core 3 Kernel Version: 2.6.11-1.14 ====================================================================== Date Submitted: 05-28-2005 08:49 CEST Last Modified: 06-07-2006 20:47 CEST ====================================================================== Summary: alsa 1.0.9rc4 + intel 82801FB/.../ = No sound (Benq 52-101) Description: My notebook is Benq 52-101, update FC3 to kernel 2.6.11-1.14_FC3 alsamixer report: Card=intel ICH6, chip=Conexant id 3 (Question, Conexant just support modem's AC-97 or else provide whole sound ? ) alsaconf: can find "Intel Corp 82801FB/.../ ICH6 family AC'97 Audio", and will contine to "Have a lot fun". I have ever, update linux kernel from 2.6.9 to 2.6.11(yum update, no recompiling), and alsa driver from 0.9.0/1.0.8/1.0.9rc3/4. Recomipling ALsa driver/lib/oss/tools/util.., with drive, ever try ----- ./configure --with-cards=azx (error: no this card) ----- ./configure ; make; make install (no error report), not run ./snddevices No sound ! So much days, so much test..... (if i915GM chipset + Conexant chip...(see below lspci), will be powered by alsa-1.0.9rc4 ? --- if still not, I will just wait for new alsa-driver.) thanks ====================================================================== Relationships ID Summary ---------------------------------------------------------------------- has duplicate 0001931 Unknown AC97 codec, digital sound works has duplicate 0002191 No sound on intel8x0 - 82801FB/FBM/FR/F... has duplicate 0001756 Detects soundcard, alsamixer is ok, fid... ====================================================================== ---------------------------------------------------------------------- liangalei - 05-28-05 09:17 ---------------------------------------------------------------------- [root@room-1109 ~]# /sbin/lsmod | grep snd snd_intel8x0 34752 2 snd_ac97_codec 78588 1 snd_intel8x0 snd_mixer_oss 19072 1 snd_pcm 99848 2 snd_intel8x0,snd_ac97_codec snd_timer 33668 1 snd_pcm snd 59396 7 snd_intel8x0,snd_ac97_codec,snd_mixer_oss,snd_pcm,snd_timer soundcore 10785 2 snd snd_page_alloc 10244 2 snd_intel8x0,snd_pcm [root@room-1109 ~]# ---------------------------------------------------------------------- liangalei - 05-30-05 03:29 ---------------------------------------------------------------------- hinted by https://bugtrack.alsa-project.org/alsa-bug/view.php?id=1078 I have a look at my /proc/asound, it looks like following, ----- Is it strange? I see many "off" ---- but I cannot turn-ONs them, by either alsamixer or aumix, because in alsamixer jack-bars, them can not be seen ! [lal@lal ~]$ cat /proc/asound/card0/codec97#0/ac97#0-0 0-0/0: Conexant id 31 Revision : 0x00 Compat. Class : 0x00 Subsys. Vendor ID: 0x0000 Subsys. ID : 0x0000 Capabilities : DAC resolution : 18-bit ADC resolution : 18-bit 3D enhancement : No 3D Stereo Enhancement Current setup Mic gain : +20dB [+20dB] POP path : pre 3D Sim. stereo : off 3D enhancement : off Loudness : off Mono output : MIX Mic select : Mic1 ADC/DAC loopback : off Extended ID : codec=0 rev=2 AMAP LDAC SDAC CDAC DSA=0 SPDIF Extended status : PRL SPCV LDAC SDAC CDAC SPDIF=10/11 SPDIF Control : Consumer PCM Category=0x2 Generation=1 Rate=48kHz Extended modem ID: codec=0 LIN1 Modem status : PRA(GPIO) PRB(res) PRC(ADC1) PRD(DAC1) PRE(ADC2) PRF(DAC2) PRG(HADC) PRH(HDAC) Line1 rate : 48000Hz [lal@lal ~]$ ---------------------------------------------------------------------- tiwai - 06-01-05 16:58 ---------------------------------------------------------------------- I suspect it's not a Conexant codec. The driver seems to fail detection of the codec. This kind of problems is often related with ACPI. Try to tune the ACPI boot setting. ---------------------------------------------------------------------- liangalei - 06-02-05 10:42 ---------------------------------------------------------------------- Thanks for reply. Can you give more hints: about how to tune the ACPI boot ? (I have no idea at all). By way, I call Benq's tech-support. Because they don't support Linux for Benq S52, so no much valuable info from them, just they tell sound chip is Conexant CS20551 (maybe mis-hear, it should be CX20551). And when I ask him if it refers to modem chip, he don't know. --- I search this chip, but no result. Q: is it a AMC'97 chip? ---------------------------------------------------------------------- tiwai - 06-23-05 12:42 ---------------------------------------------------------------------- If the info is correct, yes, it sounds like an AMC97 chip. Please attach /etc/asound.state and all /proc/asound/card0/codec97#*/* files for checking the mixer state. ---------------------------------------------------------------------- liangalei - 06-24-05 03:18 ---------------------------------------------------------------------- thanks for reply. I have attach three very long file, see above "attach files". and here is some simply info, does any more info is needed ? [lal@lal ~]$ cat /proc/asound/card0/intel8x0 Intel8x0 Global control : 0xc0000002 Global status : 0x00700100 SDM : 0x00000008 AC'97 codecs ready : primary AC'97 codecs SDIN : 0 0 0 [lal@lal ~]$ tree /proc/asound/card* /proc/asound/card0 |-- codec97#0 | |-- ac97#0-0 | `-- ac97#0-0+regs |-- id |-- intel8x0 |-- oss_mixer |-- pcm0c | |-- info | |-- oss | `-- sub0 | |-- hw_params | |-- info | |-- prealloc | |-- status | `-- sw_params |-- pcm0p | |-- info | |-- oss | `-- sub0 | |-- hw_params | |-- info | |-- prealloc | |-- status | `-- sw_params |-- pcm1c | |-- info | |-- oss | `-- sub0 | |-- hw_params | |-- info | |-- prealloc | |-- status | `-- sw_params |-- pcm2c | |-- info | `-- sub0 | |-- hw_params | |-- info | |-- prealloc | |-- status | `-- sw_params |-- pcm3c | |-- info | `-- sub0 | |-- hw_params | |-- info | |-- prealloc | |-- status | `-- sw_params `-- pcm4p |-- info `-- sub0 |-- hw_params |-- info |-- prealloc |-- status `-- sw_params /proc/asound/cards [error opening dir] ---------------------------------------------------------------------- ybar - 08-28-05 15:28 ---------------------------------------------------------------------- i ran alsamixer and set External amplifier to "on" to listen to music without headphone. ---------------------------------------------------------------------- derek - 11-29-05 06:03 ---------------------------------------------------------------------- HI : guys i have the same issue. can any body help me out ? my notebook is benq s52 too. HI liangalei did you find the way out already? if you have some useful inf. can you share with me ? thank you !!! my email: moonkyang+root@xxxxxxxxx best Rgds Derek ---------------------------------------------------------------------- gandhi - 02-17-06 23:43 ---------------------------------------------------------------------- same Laptop..same Problem... are further infos needed? problem still exist with alsa-driver 1.0.11_rc3 when i unmute IEC958 with alsamixer a red light goes on and off in the headphone jack (light is on under windows) when i turn mixer up und unmute microphone i hear every time i change a value in alsamixer a cracking sound ---------------------------------------------------------------------- gandhi - 02-18-06 02:05 ---------------------------------------------------------------------- this bug is assigned..but to nobody..isn't this a problem? ---------------------------------------------------------------------- liangalei - 02-18-06 08:13 ---------------------------------------------------------------------- Many people inqure me, if I have solution. My answer is NO, my S52 has been silent until now. I have used to its silent (no music, no movie), and used to alsa's silent (without any response). ---------------------------------------------------------------------- gandhi - 02-18-06 15:56 ---------------------------------------------------------------------- hi. https://bugtrack.alsa-project.org/alsa-bug/view.php?id=1134 this bug is assigned, but not to another person. i think that nobody will see this bug as his task. is it possible to assign this bug to somebody? i would be willed to code and get rid of this bug by my own, but i did never before any programming for hardware (but i do for other things).. neither didn't find a point to start :/ ---------------------------------------------------------------------- robitech - 03-03-06 08:29 ---------------------------------------------------------------------- HELLO. Please help me. I am using GENTOO LINUX. No sound on my BENQ S52.Probed module snd-itel8x0. Thank you. ---------------------------------------------------------------------- JProgrammer - 03-15-06 05:34 ---------------------------------------------------------------------- It appears to me that this is a problem with ac97_codec as it is not being identified the id for this card is 0x43585431 I have tried it with conexant_patch and with no patch however there is still no sound. I am willing to help in delivering a patch however I am not familiar with developing for alsa and the CX20551 is not even on the conexant website to look for documentation like with some of their other chips. ---------------------------------------------------------------------- Kooper - 03-15-06 06:39 ---------------------------------------------------------------------- The same hardware (BenQ Joybook S52), the same problem. Kernel - 2.6.15-1.1833_1.rhfc4.cubbi_swsusp2 (no sound with standard FC4 kernels also) alsa-utils-1.0.10-1.FC4 ---------------------------------------------------------------------- tiwai - 03-15-06 11:40 ---------------------------------------------------------------------- Well, the possible problems are: - Some important codec-specific initialization is missing - Conflict of audio and modem codec initialization, due to the combined codec chip The first one is hard to fix without a proper h/w information. For the second point, make sure that you never load snd-intel8x0m (note 'm'), e.g. by removing the driver module file. Then, comment out the whole codes related with modem. ---------------------------------------------------------------------- Kooper - 03-15-06 11:53 ---------------------------------------------------------------------- > The first one is hard to fix without a proper h/w information. Can I help with it? You need a hardware information from me (customer) or from BenQ? > For the second point, make sure that you never load snd-intel8x0m (note 'm'), > e.g. by removing the driver module file. Then, comment out the whole codes > related with modem. # lsmod | grep intel snd_intel8x0 32093 0 snd_ac97_codec 88161 1 snd_intel8x0 snd_pcm 86981 3 snd_intel8x0,snd_ac97_codec,snd_pcm_oss snd 54309 9 snd_intel8x0,snd_ac97_codec,snd_seq_oss,snd_seq,snd_seq_device,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_timer snd_page_alloc 10697 2 snd_intel8x0,snd_pcm # dmesg | grep intel8x0 intel8x0_measure_ac97_clock: measured 55983 usecs intel8x0: clocking to 48000 # grep intel /etc/modprobe.conf alias snd-card-0 snd-intel8x0 options snd-intel8x0 index=0 remove snd-intel8x0 { /usr/sbin/alsactl store 0 >/dev/null 2>&1 || : ; }; /sbin/modprobe -r --ignore-remove snd-intel8x0 Which 'codes' I should comment out? Comment out from what? ---------------------------------------------------------------------- JProgrammer - 03-15-06 12:13 ---------------------------------------------------------------------- intel8x0m is blacklisted on my system Ubuntu Dapper I should get in contact with BenQ to confirm chip used and then get in contact with Conexant they have detailed documents for other chips available we may be able to get a hold of them ---------------------------------------------------------------------- tiwai - 03-15-06 12:18 ---------------------------------------------------------------------- The technical detail would be really appreciated. The code to be fixed is likely in ac97_codec.c. You can find many modem-related stuff there. ---------------------------------------------------------------------- JProgrammer - 03-15-06 23:48 ---------------------------------------------------------------------- I received a response from BenQ today: "BenQ does not support the use of Linux on our notebooks, therefor there are no drivers or support documentation iswritten for this system. Regards BenQ Support" However I phoned them up later and got them to confirm that it is the CX20551 chip in this laptop. I then proceeded to contact Conexant from their website literature@xxxxxxxxxxxx however the delivery to this address fails. If someone in the US or Canada could contact them directly on a toll free number that would be appreciated. Headquarters 4000 MacArthur Blvd. Newport Beach, CA., 92660 Phone: (949) 483-4600 (888) 855-4562 (Toll free U.S. & Canada) ---------------------------------------------------------------------- tiwai - 03-16-06 15:04 ---------------------------------------------------------------------- The patch attached is just a blind shot to remove the modem part from ac97_codec.c. Give it a try. ---------------------------------------------------------------------- Kooper - 03-17-06 04:10 ---------------------------------------------------------------------- I've applied the patch (patch, make modules, cp sound/pci/ac97/snd-ac97-codec.ko /lib/modules/..., remove all sound/intel modules with rmmod, modprobe) - nothing changed at the first glance. Are there any debug information I can provide? ---------------------------------------------------------------------- tiwai - 03-17-06 12:07 ---------------------------------------------------------------------- To make sure, could you upload /proc/asound/card0/codec97#0/* files and /etc/asound.state for checking? ---------------------------------------------------------------------- Kooper - 03-17-06 12:35 ---------------------------------------------------------------------- > To make sure, could you upload /proc/asound/card0/codec97#0/* files and > /etc/asound.state for checking? kooper-alsa-bugreport.tgz attached ---------------------------------------------------------------------- JProgrammer - 03-21-06 02:38 ---------------------------------------------------------------------- I also applied the patch there is no sound that comes from internal speakers, headphone or microphone jack and all of the controls except for pcm do not display. ---------------------------------------------------------------------- alessiodf - 03-26-06 20:15 ---------------------------------------------------------------------- Hi all! I've a benq S53 and i have the same problem with the mute sound! :( some informations... --------------------------------------------------------------------- root@joybook[~]# cat /proc/asound/card0/intel8x0 Intel8x0 Global control : 0xc0000002 Global status : 0x00700100 SDM : 0x00000008 AC'97 codecs ready : primary AC'97 codecs SDIN : 0 0 0 --------------------------------------------------------------------- root@joybook[~]# cat /proc/asound/card0/codec97#0/ac97#0-0 0-0/0: Conexant id 31 PCI Subsys Vendor: 0x17ff PCI Subsys Device: 0x058b Revision : 0x00 Compat. Class : 0x00 Subsys. Vendor ID: 0x0000 Subsys. ID : 0x0000 Capabilities : DAC resolution : 18-bit ADC resolution : 18-bit 3D enhancement : No 3D Stereo Enhancement Current setup Mic gain : +0dB [+0dB] POP path : pre 3D Sim. stereo : off 3D enhancement : off Loudness : off Mono output : MIX Mic select : Mic1 ADC/DAC loopback : off Extended ID : codec=0 rev=2 AMAP LDAC SDAC CDAC DSA=0 SPDIF Extended status : PRL SPCV LDAC SDAC CDAC SPDIF=10/11 SPDIF Control : Consumer PCM Copyright Category=0x22 Generation=1 Rate=48kHz Extended modem ID: codec=0 LIN1 Modem status : PRA(GPIO) PRB(res) PRC(ADC1) PRD(DAC1) PRE(ADC2) PRF(DAC2) PRG(HADC) PRH(HDAC) Line1 rate : 48000Hz --------------------------------------------------------------- root@joybook[~]# cat /proc/asound/cards 0 [ICH6 ]: ICH4 - Intel ICH6 Intel ICH6 with unknown codec at 0xb0040800, irq 11 --------------------------------------------------------------- ---------------------------------------------------------------------- trava - 03-30-06 15:47 ---------------------------------------------------------------------- I've the same problem on benq s53y.01, the sound is mute. I tried also to use snd-hda-intel, but this module don't work at all. I don't know what to do... :( ---------------------------------------------------------------------- kesiev - 04-07-06 13:06 ---------------------------------------------------------------------- I'm using a Kubuntu 6.06 (Dapper Drake) Flight and sound is still mute. But using earphones, i can hear sometime some noise (like a radio tuner) while changing volume from alsamixer. EDIT: Using a Benq Joybook S53W.Y01 ---------------------------------------------------------------------- alt_ackbar - 04-09-06 03:23 ---------------------------------------------------------------------- Same problem on benq s53w-s07 - KUbuntu Dapper - Kernel 2.6.15-12-386 - snd_intel8x0 ---------------------------------------------------------------------- kesiev - 04-12-06 16:21 ---------------------------------------------------------------------- Just a note: I'm posting the .inf file from the windows driver. I don't know if it is useful (for example, the first lines confirms that is a AC97 based driver) but is full of numbers that, I hope, can be useful for ALSA hackers. Drivers are here: http://www.benq.it/ServiceAndSupport/downloads/downloads.cfm?product=829&type=D ---------------------------------------------------------------------- kesiev - 04-15-06 12:33 ---------------------------------------------------------------------- Ok... is not too nice but I'm posting also the windows exported file about "multimedia" of the Benq S53w.y1 . Is in italian but I thing is quite readable for anyone. Notice that the IRQ is different from windows to linux. Dunno if is useful but I'm trying to provide as many information I can, as asked in this thread. EDIT: can be just an IRQ/Port address pointing error? EDIT: tried with some PCI configurations but with no luck (however I've seen that there are some IRQ problems with Benq S53). However, playing with alsamixer and any PCI setitng, I've found a configuration that, if used, makes a noise that changes while playing from the speakers. I'm sending the "alsamixer -f alsasound.conf store" resulting file. I hope it helps. ---------------------------------------------------------------------- fedukoff - 04-18-06 09:35 ---------------------------------------------------------------------- I'm using BenQ Joybook S53. Same problem. Gentoo Linux Kernel 2.6.16 Alsa 1.0.11rc5 Any hints? ---------------------------------------------------------------------- drseergio - 05-09-06 14:36 ---------------------------------------------------------------------- I am also a user of Benq (S53). Is this issue being proccessed, is it possible to fix it at all? ---------------------------------------------------------------------- rlrevell - 05-09-06 16:40 ---------------------------------------------------------------------- As tiwai has explained, more info about the hardware is needed to fix it. This will have to come from Benq. ---------------------------------------------------------------------- drseergio - 05-09-06 17:31 ---------------------------------------------------------------------- Benq will never reply :(, I know them. Their support is awful... Btw, audio chips are not made by Benq, they are generic from other manufacturers. Or not? As already mentioned - Conexant CX20551. I cannot believe that no documentation is available :(. ---------------------------------------------------------------------- rlrevell - 05-09-06 17:28 ---------------------------------------------------------------------- Yeah but the vendors modify them. snd-hda-intel is a real pain - it's so flexible that we get lots of bugs that only affect a specific laptop. If there's no chance of Benq helping someone will have to reverse engineer it ---------------------------------------------------------------------- drseergio - 05-09-06 17:41 ---------------------------------------------------------------------- Conexant does not provide information too? You mean reverse engineer the windows drivers? The chip is conexant for sure as it is obvious from windows inf file. Toshiba P100 uses this chip as well maybe it is possible to contact them? At least I will try. ---------------------------------------------------------------------- rlrevell - 05-09-06 17:49 ---------------------------------------------------------------------- Yes exactly, if Benq won't provide the hardware information needed to get it working someone must reverse engineer the Windows drivers. ---------------------------------------------------------------------- drseergio - 05-09-06 17:52 ---------------------------------------------------------------------- But probably no one will do this because it seems that this problem only occurs on this notebook and there aren't so many benq s53 linux users ;/. This is really disappointing as I wanted to use this machine on gentoo. ---------------------------------------------------------------------- rlrevell - 05-09-06 17:57 ---------------------------------------------------------------------- Sorry, I don't know what to tell you. When you buy a laptop with the intent of running linux on it it's important to check with other users that the hardware is supported and the vendor not hostile to Linux. ---------------------------------------------------------------------- drseergio - 05-09-06 18:00 ---------------------------------------------------------------------- Yes, I agree. Probably dual-boot is the solution and I will wait until the development of the driver becomes reality. I would help but currently I do not have enough programming skills. ---------------------------------------------------------------------- fedukoff - 05-09-06 18:33 ---------------------------------------------------------------------- I have bought this laptop because it was on sale with Linux (CD in a box, not preinstalled). It was for me the guarantor, that all is compatible. Who knew... Linux referred to Linpus 9.2. Installation of this miracle has come to full grief. ---------------------------------------------------------------------- drseergio - 05-09-06 18:44 ---------------------------------------------------------------------- Mine came with linpus too, strange, isn't it? Ships with linux but not supported. Btw, found this http://www.ubuntuforums.org/showthread.php?t=120070 . Can it be related to our S52/S53 as well? Or that guy has some other codec? ---------------------------------------------------------------------- fedukoff - 05-09-06 19:11 ---------------------------------------------------------------------- Have you Linpus Linux installed on your laptop? Look at http://www.linpus.com/PDF/HW_compalibility_list_LL92.pdf and http://www.linpus.com/PDF/HW_compalibility_list_LL93.pdf It is very interesting. Linpus 9.3 has row "INTEL 82801FB/FBM/FR/FW/FRW (ICH6 Fam ily) AC'97 Audio Co" in their compatibility list, but 9.2 not. ---------------------------------------------------------------------- rlrevell - 05-09-06 19:12 ---------------------------------------------------------------------- Yes it's probably related - it seems that sound does not work on any Benq notebook. You could try the OSS i810_audio module ---------------------------------------------------------------------- drseergio - 05-09-06 19:21 ---------------------------------------------------------------------- fedukoff, have you tried using linpus 9.3? ---------------------------------------------------------------------- fedukoff - 05-09-06 19:27 ---------------------------------------------------------------------- I have no Linpus 9.3. I have Linpus 9.2 CD which came with my laptop. And 9.3 is not for public download now. ---------------------------------------------------------------------- rlrevell - 05-09-06 19:28 ---------------------------------------------------------------------- If it does not work with the latest ALSA release then changing distros is not going to help ---------------------------------------------------------------------- drseergio - 05-09-06 19:30 ---------------------------------------------------------------------- rlrevell, do you think this distro may be using OSS? ---------------------------------------------------------------------- fedukoff - 05-09-06 19:39 ---------------------------------------------------------------------- I now have installed Linpus 9.2 I hear system beeps. I need to play a little to try listen the music. ---------------------------------------------------------------------- rlrevell - 05-09-06 19:42 ---------------------------------------------------------------------- No: snd_intel8x0 -> ALSA i810_audio -> OSS ---------------------------------------------------------------------- drseergio - 05-09-06 19:50 ---------------------------------------------------------------------- i810 audio is the driver for the same chip? http://www.ubuntuforums.org/showthread.php?t=111870 found this... Looks like people have many problems with HDA codec. ---------------------------------------------------------------------- fedukoff - 05-09-06 20:16 ---------------------------------------------------------------------- hmm. how to configure oss? (I want to try) ---------------------------------------------------------------------- rlrevell - 05-09-06 20:17 ---------------------------------------------------------------------- Sorry my previous post was incorrect - these systems do not have HDA codec, they use the older AC97 codec. And yes, snd_intel8x0 and i810_audio are drivers for the same chip. It's a long shot that i810_audio would work ---------------------------------------------------------------------- rlrevell - 05-09-06 20:19 ---------------------------------------------------------------------- Um, just unload the alsa modules and load i810_audio ---------------------------------------------------------------------- drseergio - 05-09-06 20:28 ---------------------------------------------------------------------- So, does the OSS work? ---------------------------------------------------------------------- fedukoff - 05-09-06 20:29 ---------------------------------------------------------------------- I have some problems with it... (I'm on Linpus) # modprobe i810_audio /lib/modules/2.4.20-8lp/kernel/drivers/sound/i810_audio.o: init_module: No such device Hint: insmod errors can be caused by incorrect module parameters, including invalid IO or IRQ parameters. You may find more information in syslog or the output from dmesg /lib/modules/2.4.20-8lp/kernel/drivers/sound/i810_audio.o: insmod /lib/modules/2.4.20-8lp/kernel/drivers/sound/i810_audio.o failed /lib/modules/2.4.20-8lp/kernel/drivers/sound/i810_audio.o: insmod i810_audio failed no any messages in /var/log/messages, but dmesg show one new line: Intel 810 + AC97 Audio, version 0.24, 17:47:13 Apr 21 2004 ---------------------------------------------------------------------- rlrevell - 05-09-06 20:34 ---------------------------------------------------------------------- I think that's a "no" - it seems that the OSS driver does not support the device. You did make sure to unload all snd-* modules first right? ---------------------------------------------------------------------- fedukoff - 05-09-06 22:07 ---------------------------------------------------------------------- I found oss not loads without alsa on kernel 2.6.16. But with alsa i810-audio loads without problem... But no sound... ---------------------------------------------------------------------- fedukoff - 05-10-06 15:58 ---------------------------------------------------------------------- Bad news: http://www.4front-tech.com/forum/viewtopic.php?t=743&highlight=benq ---------------------------------------------------------------------- rlrevell - 05-10-06 17:10 ---------------------------------------------------------------------- Just to clarify, you should bother Benq, not Conexant, if you want sound on these machines to work. If everyone who posts in this thread sends them an email they might notice. We aren't asking for Linux support, just the hardware details needed to get sound working. ---------------------------------------------------------------------- kesiev - 05-10-06 17:19 ---------------------------------------------------------------------- Clear. So let's take a significative Benq's mailbox and send everybody a "soundcard specs" request. (seems that they aren't friendly - someone asked infos before, as reported into this bugreport) Can someone provide a valid mail address? ---------------------------------------------------------------------- trava - 05-10-06 17:21 ---------------------------------------------------------------------- I just wrote to benq and I said we need hardware specification. I'm waiting for an answer... Everyone have to do the same thing and I hope we will obtain the information. ---------------------------------------------------------------------- trava - 05-10-06 17:25 ---------------------------------------------------------------------- I used this address http://bcc.benq.com/BCCFRONTUI/process/newcase.aspx ---------------------------------------------------------------------- fedukoff - 05-10-06 17:41 ---------------------------------------------------------------------- >From oss forum: (http://4front-tech.com/forum/viewtopic.php?p=3300#3300) some more info: they told me that it looks like the driver is using the modem for sound. I should try to disable the modem in the bios..but you know..there isn't such in option in the bios And I found on linpus site "Conexant 6.03-1 HSF modem driver" http://www.linpus.com/Downloads/desktop/2004-10-1_hsf.htm ---------------------------------------------------------------------- fedukoff - 05-10-06 18:03 ---------------------------------------------------------------------- I have received an automatic email from BenQ: Thank you for choosing BenQ! In order to serve your inquiry more effectively, please link to BenQ Contact Center http://Support.BenQ.com for assistance regarding any product and service inquiry, our BenQ Technical Expert will be glad to serve you. And when ask status of my enquiry (http://bcc.benq.com/BCCFRONTUI/process/querycase.aspx) it is SOLVED! ---------------------------------------------------------------------- trava - 05-10-06 18:20 ---------------------------------------------------------------------- the same :( ---------------------------------------------------------------------- fedukoff - 05-10-06 18:34 ---------------------------------------------------------------------- I have received one more answer from BenQ Dear Sir, Please consider that we not support Linux operation system. For us as BenQ Support we are not able to help you on this,because is more related to Marketing and sales issue. I will forward your request to the factory, but I cant guratee that you will get answer on this , since this is more related to other vendor ( connexant) product. Regards, BenQ Europe Support. ---------------------------------------------------------------------- fedukoff - 05-11-06 08:15 ---------------------------------------------------------------------- Please, read the latest post on OSS forum: http://4front-tech.com/forum/viewtopic.php?p=3300#3300 I'll try it today... ---------------------------------------------------------------------- JProgrammer - 05-11-06 08:42 ---------------------------------------------------------------------- Sounds like the external amplifier setting in alsa and like all the other settings nothing seems to change ---------------------------------------------------------------------- fedukoff - 05-11-06 08:45 ---------------------------------------------------------------------- Yes, but in OSS? ---------------------------------------------------------------------- fedukoff - 05-11-06 18:25 ---------------------------------------------------------------------- One more reply from BenQ: Please go to the website at www.conexant.com. Refer to the list of sales offices by selecting Worldwide Sales on left side of screen and contact the one nearest you. The Applications Engineers in that office will be able to assist you. Thank you. ---------------------------------------------------------------------- fedukoff - 05-12-06 08:14 ---------------------------------------------------------------------- Can somebody call to Conexant? I can't becouse no any offices in my country and my spoken English is extrimally bad, and no one of sales offices has email :) http://www.conexant.com/wwsales/ ---------------------------------------------------------------------- rlrevell - 05-15-06 14:49 ---------------------------------------------------------------------- Sorry, I don't understand your comment. ---------------------------------------------------------------------- fedukoff - 05-15-06 14:57 ---------------------------------------------------------------------- It is online russian-english translator. :) I want to know is there some news from conexant? ---------------------------------------------------------------------- rlrevell - 05-15-06 15:25 ---------------------------------------------------------------------- Well, since no one reported calling them, I would guess not. I really would not be too optimistic about this being fixed soon. They don't seem to care that their hardware doesn't work with Linux. I would look into an external USB audio device. ---------------------------------------------------------------------- fedukoff - 05-18-06 12:45 ---------------------------------------------------------------------- I ask many services of BenQ around the world for documentation. Answer is the same: "Dear Sir, Unfortunately we cannot give you any hardware documentation." Somebody have call to Conexant? ---------------------------------------------------------------------- fedukoff - 05-18-06 13:37 ---------------------------------------------------------------------- Is it usefull? http://www.linuxant.com/drivers/riptide/index.php ---------------------------------------------------------------------- fedukoff - 05-19-06 08:07 ---------------------------------------------------------------------- response from Linuxant: Hi, as far as I know, Conexant does not manufacture an AC97 bus, however, they manufacture modems that can connect to the AC97 bus and we provide the HSF modem driver that you can download at: http://www.linuxant.com/drivers/hsf/downloads-license.php for these modem devices. We do not provide an audio driver for a Conexant device that is attached to the AC97 bus. We do provide however the riptide driver, which is an audio driver for a PCI riptide device and it not related to the AC97 bus. Regards, Jonathan Technical specialist / Linuxant www.linuxant.com support@xxxxxxxxxxxx ---------------------------------------------------------------------- thoroughfare - 05-25-06 23:03 ---------------------------------------------------------------------- I tried calling Conexant's US documentation line from the UK - they seemed confused by: 1) That I'm from the UK 2) I was helping to make a Linux driver for their chip ...so I got redirected to someone (a lady, can't remember her name), and she was out of the office so just got her voicemail. Can someone else give it another shot? ---------------------------------------------------------------------- rlrevell - 06-02-06 17:54 ---------------------------------------------------------------------- Off topic. Please file a new bug and delete comment #0010049. This bug report is about BenQ laptops. ---------------------------------------------------------------------- thoroughfare - 06-02-06 19:29 ---------------------------------------------------------------------- Erm, I don't think his comment was really off-topic? I'm following this bug because I have the exact same chipset in my Packard Bell Easynote A2808. Unfortunately few people run Linux on Packard Bells (actually manufactured by NEC). ---------------------------------------------------------------------- rlrevell - 06-02-06 19:40 ---------------------------------------------------------------------- The contents of /proc/asound/card0/codec97#0/ac97#0-0 are exactly the same as #0004795? ---------------------------------------------------------------------- thoroughfare - 06-02-06 21:34 ---------------------------------------------------------------------- Sure are: ~$ cat /proc/asound/card0/codec97#0/ac97#0-0 0-0/0: Conexant id 31 Revision : 0x00 Compat. Class : 0x00 Subsys. Vendor ID: 0x0000 Subsys. ID : 0x0000 Capabilities : DAC resolution : 18-bit ADC resolution : 18-bit 3D enhancement : No 3D Stereo Enhancement Current setup Mic gain : +0dB [+0dB] POP path : pre 3D Sim. stereo : off 3D enhancement : off Loudness : off Mono output : MIX Mic select : Mic1 ADC/DAC loopback : off Extended ID : codec=0 rev=2 AMAP LDAC SDAC CDAC DSA=0 SPDIF Extended status : PRL SPCV LDAC SDAC CDAC SPDIF=10/11 SPDIF Control : Consumer PCM Category=0x2 Generation=1 Rate=48kHz Extended modem ID: codec=0 LIN1 Modem status : PRA(GPIO) PRB(res) PRC(ADC1) PRD(DAC1) PRE(ADC2) PRF(DAC2) PRG(HADC) PRH(HDAC) Line1 rate : 48000Hz That's on my Packard Bell (NEC) EasyNote A2808. ---------------------------------------------------------------------- kickstart - 06-03-06 01:51 ---------------------------------------------------------------------- Hi all, I've Packard Bell A8810 running linux Slackware current, with the same problem. - My lspci: 00:00.0 Host bridge: Intel Corporation Mobile 915GM/PM/GMS/910GML Express Processor to DRAM Controller (rev 03) 00:02.0 VGA compatible controller: Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller (rev 03) 00:02.1 Display controller: Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller (rev 03) 00:1c.0 PCI bridge: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 1 (rev 04) 00:1d.0 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #1 (rev 04) 00:1d.1 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #2 (rev 04) 00:1d.2 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #3 (rev 04) 00:1d.3 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #4 (rev 04) 00:1d.7 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB2 EHCI Controller (rev 04) 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev d4) 00:1e.2 Multimedia audio controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Audio Controller (rev 04) 00:1e.3 Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Modem Controller (rev 04) 00:1f.0 ISA bridge: Intel Corporation 82801FBM (ICH6M) LPC Interface Bridge (rev 04) 00:1f.1 IDE interface: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) IDE Controller (rev 04) 00:1f.3 SMBus: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) SMBus Controller (rev 04) 06:01.0 CardBus bridge: Texas Instruments PCIxx21/x515 Cardbus Controller 06:01.2 FireWire (IEEE 1394): Texas Instruments OHCI Compliant IEEE 1394 Host Controller 06:01.3 Mass storage controller: Texas Instruments PCIxx21 Integrated FlashMedia Controller 06:03.0 Network controller: Intel Corporation PRO/Wireless 2200BG (rev 05) 06:08.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ (rev 10) - The audio codec seems to be a Conexant 20468-31 AC'97: http://support.packardbell.com/it/item/index.php?i=spec_sound_cnx20468-31&ppn=PB30Q01306] - Conexant info: http://www.conexant.com/products/entry.jsp?id=24 This laptop seems quite similar to Benq JoyBook S53 and NEC Versa s940: http://forum.hardware.fr/hardwarefr/MiniPCPortablesPDA/Topic-Unique-NEC-Versa-S940-Packard-Bell-EasyNote-A5510-A7715-sujet-17891-1.htm http://www.nec-online.co.nz/Products/Product_Specs.asp?CID=9&RangeID=15&CatID=30&ModID=79 Since this audio codec family seems to bee supported ( see sound/pci/ac97/ac97_codec.c ) with id = 0x43585428 Cx20468 , I've compiled a vanilla 2.6.16.19 kernel adding my ac97_codec_id taken from: cat /proc/asound/card0/codec97#0/ac97#0-0+regs <snip> 0:7c = 4358 0:7e = 5431 My ID = 0x43585431 [ 0:7c + 0:7e value ] to sound/pci/ac97/ac97_codec.c <snip> { 0x43585421, 0xffffffff, "HSD11246", NULL, NULL }, // SmartMC II { 0x43585428, 0xfffffff8, "Cx20468",patch_conexant, NULL }, // SmartAMC fixme: { 0x43585431, 0xffffffff, "Cx20468-31",patch_conexant, NULL }, // <-- ADDED { 0x44543031, 0xfffffff0, "DT0398", NULL, NULL }, <snip> Now, cat /proc/asound/cards gives: 0 [ICH6 ]: ICH4 - Intel ICH6 Intel ICH6 with Cx20468-31 at 0xb0040800, irq 16 but STILL NO SOUND! I'll try to contact Packard Bell trying to get some info about the codec ... rlrevell: Here is the output of 'cat /proc/asound/card0/codec97#0/ac97#0-0' BEFORE adding { 0x43585431, 0xffffffff, "Cx20468-31",patch_conexant, NULL } to sound/pci/ac97/ac97_codec.c ------------------------------------------------------------------------------- 0-0/0: Conexant id 31 PCI Subsys Vendor: 0x152d PCI Subsys Device: 0x0745 Revision : 0x00 Compat. Class : 0x00 Subsys. Vendor ID: 0x0000 Subsys. ID : 0x0000 Capabilities : DAC resolution : 18-bit ADC resolution : 18-bit 3D enhancement : No 3D Stereo Enhancement Current setup Mic gain : +0dB [+0dB] POP path : pre 3D Sim. stereo : off 3D enhancement : off Loudness : off Mono output : MIX Mic select : Mic1 ADC/DAC loopback : off Extended ID : codec=0 rev=2 AMAP LDAC SDAC CDAC DSA=0 SPDIF Extended status : PRL SPCV LDAC SDAC CDAC SPDIF=10/11 SPDIF Control : Consumer PCM Copyright Category=0x22 Generation=1 Rate=48kHz Extended modem ID: codec=0 LIN1 Modem status : PRA(GPIO) PRB(res) PRC(ADC1) PRD(DAC1) PRE(ADC2) PRF(DAC2) PRG(HADC) PRH(HDAC) Line1 rate : 48000Hz And this AFTER: ------------------------------------------------------------------------------- 0-0/0: Conexant Cx20468-31 PCI Subsys Vendor: 0x152d PCI Subsys Device: 0x0745 Revision : 0x00 Compat. Class : 0x00 Subsys. Vendor ID: 0x0000 Subsys. ID : 0x0000 Capabilities : DAC resolution : 18-bit ADC resolution : 18-bit 3D enhancement : No 3D Stereo Enhancement Current setup Mic gain : +0dB [+0dB] POP path : pre 3D Sim. stereo : off 3D enhancement : off Loudness : off Mono output : MIX Mic select : Mic1 ADC/DAC loopback : off Extended ID : codec=0 rev=2 AMAP LDAC SDAC CDAC DSA=0 SPDIF Extended status : PRL SPCV LDAC SDAC CDAC SPDIF=10/11 SPDIF Control : Consumer PCM Copyright Category=0x0 Generation=0 Rate=48kHz Extended modem ID: codec=0 LIN1 Modem status : PRA(GPIO) PRB(res) PRC(ADC1) PRD(DAC1) PRE(ADC2) PRF(DAC2) PRG(HADC) PRH(HDAC) Line1 rate : 48000Hz Let me know if I'm off topic .... Issue History Date Modified Username Field Change ====================================================================== 05-28-05 08:49 liangalei New Issue 05-28-05 08:49 liangalei Distribution => Fedora Core 3 05-28-05 08:49 liangalei Kernel Version => 2.6.11-1.14 05-28-05 09:17 liangalei Note Added: 0004759 05-28-05 09:18 liangalei Issue Monitored: liangalei 05-30-05 03:29 liangalei Note Added: 0004795 06-01-05 16:58 tiwai Note Added: 0004863 06-01-05 17:04 tiwai Category 0_compilation problem_!!! => PCI - intel8x0 06-02-05 10:42 liangalei Note Added: 0004875 06-06-05 09:53 perex Assigned To perex => 06-23-05 12:42 tiwai Note Added: 0005182 06-24-05 03:12 liangalei File Added: asound.state 06-24-05 03:13 liangalei File Added: ac97#0-0 06-24-05 03:14 liangalei File Added: ac97#0-0+regs 06-24-05 03:18 liangalei Note Added: 0005202 08-28-05 15:28 ybar Note Added: 0005962 11-29-05 05:59 derek Issue Monitored: derek 11-29-05 06:00 derek Issue End Monitor: derek 11-29-05 06:03 derek Note Added: 0006870 02-07-06 10:03 anhi1968 Issue Monitored: anhi1968 02-17-06 22:22 gandhi Note Added: 0008110 02-17-06 23:26 gandhi Issue Monitored: gandhi 02-17-06 23:28 gandhi Note Edited: 0008110 02-17-06 23:43 gandhi Note Edited: 0008110 02-18-06 02:05 gandhi Note Added: 0008112 02-18-06 08:13 liangalei Note Added: 0008116 02-18-06 15:56 gandhi Issue Monitored: tiwai 02-18-06 15:56 gandhi Note Added: 0008120 02-28-06 12:02 anhi1968 Issue End Monitor: anhi1968 03-03-06 08:29 robitech Note Added: 0008336 03-15-06 05:34 JProgrammer Note Added: 0008526 03-15-06 05:37 JProgrammer Issue Monitored: JProgrammer 03-15-06 06:39 Kooper Note Added: 0008527 03-15-06 11:40 tiwai Note Added: 0008531 03-15-06 11:53 Kooper Note Added: 0008535 03-15-06 12:13 JProgrammer Note Added: 0008538 03-15-06 12:18 tiwai Note Added: 0008540 03-15-06 23:48 JProgrammer Note Added: 0008579 03-16-06 15:04 tiwai Note Added: 0008606 03-16-06 15:05 tiwai File Added: ac97-remove-modem.diff 03-16-06 19:34 rlrevell Relationship added has duplicate 0001931 03-17-06 04:10 Kooper Note Added: 0008633 03-17-06 12:07 tiwai Note Added: 0008641 03-17-06 12:32 Kooper File Added: kooper-alsa-bugreport.tgz 03-17-06 12:35 Kooper Note Added: 0008644 03-21-06 02:38 JProgrammer Note Added: 0008736 03-25-06 10:51 alessiodf Note Added: 0008944 03-26-06 20:12 alessiodf Note Edited: 0008944 03-26-06 20:15 alessiodf Note Edited: 0008944 03-30-06 15:47 trava Note Added: 0009034 04-07-06 13:05 kesiev Note Added: 0009137 04-07-06 13:06 kesiev Note Edited: 0009137 04-09-06 03:23 alt_ackbar Note Added: 0009177 04-11-06 11:34 kesiev Issue Monitored: kesiev 04-11-06 11:39 kesiev Issue End Monitor: kesiev 04-12-06 16:21 kesiev Note Added: 0009246 04-12-06 16:21 kesiev File Added: qta058Ba.inf 04-13-06 14:00 kesiev Note Added: 0009259 04-13-06 14:00 kesiev File Added: windows-details.txt 04-13-06 14:54 kesiev Note Edited: 0009259 04-13-06 15:34 kesiev Issue Monitored: kesiev 04-15-06 12:33 kesiev Note Edited: 0009259 04-15-06 12:33 kesiev File Added: alsasound.conf 04-18-06 09:35 fedukoff Note Added: 0009326 05-01-06 20:24 rawsock Issue Monitored: rawsock 05-03-06 15:55 fedukoff Issue Monitored: fedukoff 05-09-06 14:36 drseergio Note Added: 0009658 05-09-06 16:40 rlrevell Note Added: 0009661 05-09-06 17:16 drseergio Note Added: 0009662 05-09-06 17:19 drseergio Note Edited: 0009662 05-09-06 17:28 rlrevell Note Added: 0009664 05-09-06 17:31 drseergio Note Edited: 0009662 05-09-06 17:32 drseergio Note Added: 0009665 05-09-06 17:41 drseergio Note Edited: 0009665 05-09-06 17:49 rlrevell Note Added: 0009667 05-09-06 17:52 drseergio Note Added: 0009668 05-09-06 17:57 rlrevell Note Added: 0009669 05-09-06 18:00 drseergio Note Added: 0009670 05-09-06 18:33 fedukoff Note Added: 0009672 05-09-06 18:44 drseergio Note Added: 0009673 05-09-06 19:11 fedukoff Note Added: 0009674 05-09-06 19:12 rlrevell Note Added: 0009675 05-09-06 19:21 drseergio Note Added: 0009676 05-09-06 19:27 fedukoff Note Added: 0009677 05-09-06 19:28 rlrevell Note Added: 0009678 05-09-06 19:30 drseergio Note Added: 0009679 05-09-06 19:39 fedukoff Note Added: 0009680 05-09-06 19:42 rlrevell Note Added: 0009681 05-09-06 19:50 drseergio Note Added: 0009682 05-09-06 20:16 fedukoff Note Added: 0009683 05-09-06 20:17 rlrevell Note Added: 0009684 05-09-06 20:19 rlrevell Note Added: 0009685 05-09-06 20:28 drseergio Note Added: 0009686 05-09-06 20:29 fedukoff Note Added: 0009687 05-09-06 20:34 rlrevell Note Added: 0009688 05-09-06 22:07 fedukoff Note Added: 0009691 05-10-06 15:58 fedukoff Note Added: 0009719 05-10-06 17:10 rlrevell Note Added: 0009735 05-10-06 17:19 kesiev Note Added: 0009738 05-10-06 17:21 trava Note Added: 0009740 05-10-06 17:25 trava Note Added: 0009741 05-10-06 17:41 fedukoff Note Added: 0009743 05-10-06 18:03 fedukoff Note Added: 0009745 05-10-06 18:20 trava Note Added: 0009746 05-10-06 18:34 fedukoff Note Added: 0009748 05-11-06 08:15 fedukoff Note Added: 0009759 05-11-06 08:42 JProgrammer Note Added: 0009760 05-11-06 08:45 fedukoff Note Added: 0009761 05-11-06 18:25 fedukoff Note Added: 0009764 05-12-06 08:13 fedukoff Note Added: 0009773 05-12-06 08:14 fedukoff Note Edited: 0009773 05-15-06 14:15 fedukoff Note Added: 0009822 05-15-06 14:49 rlrevell Note Added: 0009824 05-15-06 14:57 fedukoff Note Added: 0009825 05-15-06 15:25 rlrevell Note Added: 0009826 05-18-06 12:45 fedukoff Note Added: 0009866 05-18-06 13:37 fedukoff Note Added: 0009867 05-18-06 13:48 fedukoff Note Deleted: 0009822 05-19-06 08:07 fedukoff Note Added: 0009873 05-25-06 23:03 thoroughfare Note Added: 0009969 06-02-06 17:37 kickstart Note Added: 0010049 06-02-06 17:53 kickstart Note Edited: 0010049 06-02-06 17:54 rlrevell Note Added: 0010050 06-02-06 18:00 kickstart Note Deleted: 0010049 06-02-06 19:29 thoroughfare Note Added: 0010051 06-02-06 19:40 rlrevell Note Added: 0010052 06-02-06 21:34 thoroughfare Note Added: 0010056 06-03-06 01:51 kickstart Note Added: 0010057 06-07-06 10:49 jmpmjmpm Note Added: 0010078 06-07-06 11:03 jmpmjmpm Note Deleted: 0010078 06-07-06 20:46 rlrevell Relationship added has duplicate 0002191 06-07-06 20:47 rlrevell Relationship added has duplicate 0001756 ====================================================================== _______________________________________________ Alsa-devel mailing list Alsa-devel@xxxxxxxxxxxxxxxxxxxxx https://lists.sourceforge.net/lists/listinfo/alsa-devel