NYTimes.com: Airlines Follow Passengers Onto Social Media Sites

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BUSINESS / GLOBAL BUSINESS | July 30, 2009
Airlines Follow Passengers Onto Social Media Sites
By NICOLA CLARK
Airlines, like other businesses, are using Twitter and Facebook to forge deeper relationships with passengers.

http://www.nytimes.com/2009/07/30/business/global/30tweetair.html?emc=eta1




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