NYTimes.com: Nowadays, the Advantage Goes to the Traveler

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BUSINESS | June 02, 2009
Nowadays, the Advantage Goes to the Traveler
By JANE L. LEVERE
Hotels and airlines are using incentives to try to satisfy a shrinking customer base.

http://www.nytimes.com/2009/06/02/business/02travel.html?emc=eta1




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