SFGate: Figuring out the value of a frequent-flier mile

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Thursday, October 30, 2008 (SF Chronicle)
Figuring out the value of a frequent-flier mile
Ed Perkins, Tribune Media Services


   Delta's new three-tier frequent-flier program - which I discussed last
week (sfgate.com/ZFFV) - provides a new benchmark to help answer the
vexing question of just how much an airline frequent-flier mile is worth.
For most of us, the latest answer is a bit above 1 cent. That figure isn't
new, but it's a bit more precise than some earlier estimates.
   First, a bit of background. When frequent-flier programs first became
popular, most of us figured miles were worth at least 2 cents each. That
was based on an easy calculation: A long-haul domestic coach round-trip
flight generally cost no more than $400, and the base-level award for that
trip required 20,000 miles, so each mile was worth 2 cents. That figure
was pretty precise: A large majority of travelers used their miles for
domestic-coach awards, and back then, base-level award seats were fairly
easy to score. Miles were worth even more for the minority of travelers
who used them for premium-class travel or upgrades, although the exact
values depended on several assumptions.
   Now, the typical cost of a domestic coach round-trip flight is probably =
up
to, say, about $500, and the mileage required for a base-level award is up
to 25,000 on all the big lines. Nominally, that works out to the same 2
cents a mile. But there's a big hitch: Now, base-level awards are almost
impossible to get on popular routes. So many of us devalued our estimate
by an arbitrary 50 percent, to 1 cent a mile, to offset the difficulty of
getting seats. Clearly, that 50 percent was a wild guess, with virtually
no hard evidence to support it.
   Fortunately, Delta's new program helps improve the calculations. As I
noted, although its base-level 25,000-mile awards will probably be harder
than ever to get, its new midlevel award, at 40,000 miles, probably
replicates the same chances of finding award seats that travelers used to
find at the base level. That means a value of $500 or less for 40,000
miles, or 1.25 cents a mile.
   To Europe, an economy-class round-trip flight costs anywhere from $500
(off season, from the East Coast) to $1,500 (summer season, West Coast).
Delta's new midlevel Europe award requires 90,000 miles, so each mile is
worth from 0.5 to 1.5 cents. That averages out to 1 cent, but, of course,
miles are worth more if you can score a seat in the summer. Figure your
own odds.
   The calculation is tougher for premium travel. Domestically, a
transcontinental first-class ticket runs about $2,000; Delta's midlevel
award requires 80,000 miles, for a value of 2.5 cents a mile. Of course,
that's true only if you'd really pay that much more for a first-class
seat. Business-class list-price round-trip fares to Europe run anywhere
from about $4,000 to $8,000, depending on the route. However, big
discounts are often available in business class, and, at worst, a couple
can get two tickets for the price of one on several major lines if they
get an American Express Platinum card. So let's use a range of $2,500 to
$5,000 as the real value. Delta's midlevel business class award requires
200,000 miles, so the mileage value works out to 1.25 to 2.5 cents -
again, if a premium seat is worth that much to you. The bottom line: The
current value of a Delta mile remains at a bit over 1 cent when used for
coach/economy travel or up to double that for premium travel.
   So far, no other line has matched Delta's three-tier system. I suspect
several will; in effect, it's an easy way to devalue the "currency" of the
outstanding backlog of unused miles. But even if no other airline picks up
on the system soon, I believe Delta's new value benchmarks are still
accurate: They provide an insight as to just how much to discount the base
award levels on other lines to adjust for the difficulty of finding seats. =
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Copyright 2008 SF Chronicle

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