SFGate: Flight attendant wins $1.2 million in suit

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Friday, July 18, 2008 (SF Chronicle)
Flight attendant wins $1.2 million in suit
Bob Egelko, Chronicle Staff Writer


   A federal court jury in San Francisco awarded more than $1.2 million in
damages Thursday to a former American Airlines flight attendant who said
the airline concocted reasons to fire her after she complained about an
assault by a passenger.
   The eight-member U.S. District Court jury found that American Airlines
fired Greta Anderson in 2005 at least in part because of the company's
belief that she was mentally disabled, even though she was able to do the
job she had held since 1976. The jury awarded her $238,000 for wage losses
and $1 million for emotional distress.
   The airline said it dismissed Anderson for insubordination because she
disobeyed supervisors' orders by repeatedly asking a psychiatrist for a
copy of his report that found her unfit for duty. Company lawyers were
unavailable for comment late Thursday, but Anderson's attorney, Gregory
Redmond, said the airline's position during the trial left little doubt
that it would appeal the verdict.
   Anderson, 57, lives in Reno and was based in San Jose as a flight
attendant. In trial testimony and an interview, she said her problems with
the airline started in May 1995 when a passenger frustrated by flight
delays kicked her in the back. The passenger turned out to be the wife of
a French diplomat, Anderson said, and when she tried to get American
Airlines to do something about it, the company turned on her instead.
   Anderson said she was referred for a series of psychiatric evaluations
over the next eight years, all of which found her fit to work, while she
spoke out publicly about safety problems posed by combative airline
passengers. After an incident on a flight in August 2003 - in which, she
said, the pilot raised a fist to her and later had her removed from the
plane - the company referred her to another psychiatrist, who found her
unstable.
   She was suspended without pay after the flight, was fired in September
2005 and filed suit a year later.
   Her case shows that "psychological evaluations cannot be used as a
surgical tool to cut out employees from a 30-year career, to silence
them," Anderson said after the verdict, which followed a two-week trial.
   Redmond, Anderson's lawyer, said the verdict showed that the jury agreed
with Anderson that the psychiatrist's assessment of her as unstable and
unfit for duty was unfounded.
   "It vindicates my client," he said.
   In court papers, Kenneth O'Brien, a lawyer for the airline, defended the
psychiatrist's conclusions and said he reasonably refused to give Anderson
a copy of the report because it might cause her further mental trauma. The
airline's treatment of Anderson was "neither discriminatory, retaliatory
nor wrongful," O'Brien said.

   E-mail Bob Egelko at begelko@xxxxxxxxxxxxxxxx --------------------------=
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Copyright 2008 SF Chronicle

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