SFGate: Report: Air Controllers Cover Up Errors

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This article was sent to you by someone who found it on SFGate.
The original article can be found on SFGate.com here:
http://www.sfgate.com/cgi-bin/article.cgi?file=3D/n/a/2007/07/12/national/a=
094453D37.DTL
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Thursday, July 12, 2007 (AP)
Report: Air Controllers Cover Up Errors
By DAVID KOENIG, Associated Press Writer


   (07-12) 16:39 PDT DALLAS (AP) --

   A government investigator has accused the Federal Aviation Administration
of covering up mistakes by air traffic controllers at one of the nation's
busiest airports and sometimes shifting the blame to pilots.

   The problems at Dallas-Fort Worth International Airport included planes
that flew too close together and a controller who did not notify a
colleague when a plane was cleared for takeoff.

   The allegations came from the U.S. Office of Special Counsel, an
independent investigative agency responsible for protecting government
whistle-blowers. The office's report renewed accusations that were made in
2005 but, according to the investigator, never fixed.

   "The message needs to get out that we have a cavalier attitude about
safety," special counsel Scott Bloch said Thursday in an interview, citing
a "culture of laxness" at both the FAA and the air traffic controllers'
union.

   The FAA insisted that all controller errors are reported correctly and
said inspectors had recently visited the airport.

   Bloch warned that if safety violations were persistently ignored,
"eventually you're going to have an air crash."

   "Heads need to roll here," he said.

   Bloch relied on interviews with two FAA whistle-blowers and other
employees, and a review of radar data. He said the FAA manipulated the
reporting of errors to whitewash its safety record and rewarded workers
who had the fewest errors, which he said promoted financial gain over
flight safety.

   On Monday, Bloch sent a letter and the report to Transportation Secretary
Mary Peters. Bloch directed the Transportation Department to investigate
and make recommendations within 60 days.

   The FAA said in a statement that it ensures and double-checks that all
controller errors are correctly reported. The agency said federal
inspectors visited the Dallas-Fort Worth facility within the past six
months.

   "The flying public can rest assured that the FAA thoroughly investigates
every safety deviation, whether it was the result of controller or pilot
error and closely tracks and addresses any pattern of errors," the FAA
said.

   The air traffic controllers' union has long complained about what it
considers a shortage of workers at the airport. The union says there are
68 controllers and about 20 trainees in a center that should have 100
workers to manage flights in and out of Dallas-Fort Worth, Dallas Love
Field and smaller airports.

   Union spokesman Doug Church said any failure to accurately report errors
is the fault of managers, not controllers. He said the FAA last month
changed the way it classifies some events — letting planes get
within 2.8 miles instead of three from each other, for example — to
make safety statistics look better.

   Pilots at American Airlines, the dominant carrier at DFW, were alarmed by
the special counsel's report.

   "As pilots, we're concerned any time the actions of air traffic
controllers or FAA management might affect the safety of our flying," said
Denis Breslin, a spokesman for the Allied Pilots Association, the union
for American Airlines pilots.

   Breslin said pilots' careers could be damaged if the FAA unfairly blamed
them for an incident, although it wasn't clear whether that has happened
at DFW.

   In his report, Bloch cited a problem two months ago in which a small
American Eagle plane cleared for landing came within two miles of a large
American Airlines Boeing 757 that was taking off.

   In another case, a tower controller cleared an American Eagle flight for
takeoff without telling another controller whose job was to release planes
for takeoff. The first controller can be heard on tape acknowledging the
error.

   In both cases, the report said, supervisors determined that no mistakes
were made — results that Bloch said seemed to violate FAA rules and
were designed to protect DFW's safety record.

   Bloch said the FAA should equip more of its 524 air traffic control
centers with automated systems to catch operational errors. He said the 20
with such systems report more errors.

   One of the whistle-blowers, a supervisor named Anne Whiteman, said
managers routinely label controller errors as pilot mistakes. As a result,
about 100 pilot errors have been reported at DFW since January, far more
than in other years, she said.

   Bloch also concluded that Whiteman had faced retaliation for reporting
problems and deserved back pay for a delayed promotion.

   The other whistle-blower remained anonymous.

   Asked whether he would be afraid to fly in or out of Dallas, Bloch said,
"I don't think there needs to be hysteria, but there needs to be an
appropriate level of concern." --------------------------------------------=
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Copyright 2007 AP

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