Re: American Airlines To Take Rear Galleys From Some Planes-WP

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Flew AA after almost 10 years for the first time last weekend
MWA-STL-DFW-SEA. 

I am so glad that I am sticking with United. Here are highlights of my trip:


- I tried the purchase ticket through their reservation phone number as I
had no internet access. I called them Saturday night, Sunday morning for the
Sunday afternoon 2:20 pm flight from MWA. In both cases AA didn't issue the
tickets. I eventually purchased the ticket online at the FBO where the plane
I was delivering to its new owner was parked. The print out said "purchased"
on it but AA still charged me $15 per ticket because their reservation
system still didn't issue the ticket. 

I fly mostly United, occasionally Southwest and Alaska group, none of these
carriers have this kind of BS. 

- The reservation agent on the phone wouldn't sell me MWA-STL-DFW-SEA and
said "Why would you want to add another leg?. You can leave 4 hrs later and
catch the 8:20 pm STL-SEA non-stop. It doesn't make sense to me".. This was
the first time I was judged by a res agent. I tried to expain the situation
to her that we flew for 3 days in a small aircraft and we just wanted to get
back home and we were airplane nuts , we wouldn't mind flying an extra leg.
Her response was "it still doesn't make sense to me".. I just hung up on
her.. 

- I missed the MDs. I love these airplanes. We were in row #24 in an MD82
and it was still a lot more quite than an aircraft with engines under the
wings. 

- DFW-SEA flight was 4 hrs and 10 minutes. The food they served was crAAppy
snAAcks, extremely unhealthy stuff. In United you can buy salad, wraps, etc.
for a flight this long.. The service level in AA is nothing but crAAp. 
The airplane was an ex TWA 757, you could see it from the engines and
catering carts. 

- they had one movie that they charged $2 for the headset for. 

- No MRTC, everything is LRTC now. Southwest had more room in their 737s
compared to AA's 757s. Heck, the Archer I delivered from SEA to MWA had more
room compared to any airliners. 

Baha 

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