SFGate: Asia flights brighten sky for airlines/Carriers vie for passengers as airport opens in Japan

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Sunday, March 27, 2005 (SF Chronicle)
Asia flights brighten sky for airlines/Carriers vie for passengers as airpo=
rt opens in Japan
David Armstrong, Chronicle Staff Writer


   Nagoya, Japan -- The dogfight for dominance in the high-flying Asia
Pacific market heated up Saturday when United Airlines' maiden flight 831
touched down at this industrial city's new $7.3 billion airport en route
from San Francisco.
   International air traffic is proving increasingly important to tradition=
al
U.S. carriers such as United and Northwest Airlines, which have been
hard-pressed at home by the growth of low-cost carriers that have kept
ticket prices down and gobbled up 25 percent of the domestic U.S. market.
   Foreign routes are especially important to bankrupt United, which draws =
31
percent of its total revenue from international travel -- 16 percent from
Asia alone -- and looks to continued growth in foreign travel as a key to
its eventual exit from Chapter 11 bankruptcy reorganization.
   But United doesn't have a clear flight path across the Pacific. United
rival Northwest Airlines is also increasing its long-established
transpacific service, and premier Asian airlines such as Japan Airlines,
All Nippon Airlines, Singapore Airlines and Hong Kong's Cathay Pacific
Airways are also in the thick of the competition.
   And no wonder: Asian economies continue to expand, led by China's sizzli=
ng
9.5 percent growth in gross domestic product last year. Japan has shown
strong signs of recovering from its 1990s slump, putting more money in the
pockets of millions of affluent Japanese consumers.
   Passenger traffic to and around the Asia Pacific region soared 20.6
percent last year from its 2003 level, well ahead of the world average
15.3 percent, according to the International Air Transport Association.
   Asia Pacific countries accounted for $4 billion in revenue to U.S.
carriers in 2003, an otherwise down year described as SARS-depleted by
John Heimlich, chief economist of the Air Transport Association of
America, an industry trade group. "I imagine it has doubled or more than
doubled by now," Heimlich said. "There is a very strong post-SARS and
post-war recovery."
   U.S. airlines such as United and Northwest are in an enviable position to
grow in this region because they are the chief beneficiaries of
governmental bilateral aviation treaties that allow them to add flights on
these prized routes while restricting the number of competitors, Heimlich
noted.
   "We are shifting more and more of our fleet to the international market,=
 "
United's Japan sales manager Barry Bergmann said in Tokyo recently. United
has flown to Japan, which accounts for 40 percent of its Asia Pacific
revenue, since the 1980s, calling on Tokyo's Narita airport and Osaka's
Kansai airport.
   Now, United, the dominant carrier at San Francisco International Airport,
has started daily flights from SFO to Nagoya, a city of 2.2 million people
in Japan's industrial heartland, near the headquarters of Toyota, Honda
and Suzuki. The airline is focused on luring business travelers onto the
new flight because they typically pay higher fares than do vacationers.
"They are high-yield passengers," Bergmann noted. United is charging
$6,443 for a round- trip business class ticket between SFO and Nagoya,
though the airline also offered introductory round-trip coach fares as low
as $298.
   United originally planned to begin its service to Nagoya from SFO, which
handles more than 90 percent of the Bay Area's international flights, in
June. But it was moved up to Saturday, Bergmann said, in hopes of snaring
traffic to World Expo 2005, a world's fair near Nagoya that opened Friday
with pavilions from 120 nations, including the United States.
   United also recently reached agreements with All Nippon Airways, allowing
passengers to transfer to eight or nine secondary Japanese cities from
United flights originating in the United States, Bergman said.
   United's new Nagoya service takes passengers to gleaming Centrair airpor=
t,
which opened last month on a man-made island serviced by trains,
expressways and high-speed ferries. It comes just months after the Chicago
carrier began daily nonstop service between SFO and Beijing in June and
began flying daily between SFO and Ho Chi Minh City in December.
   United's ambitious Asian expansion is hardly going unchallenged, however.
   Northwest, which has flown between the United States and Asia since 1947
and operates 11 daily international and domestic flights from SFO, is
striving to attract passengers -- especially free-spending executives --
by upgrading its business class, implementing a futuristic in-flight
entertainment system and introducing a new generation of aircraft.
   "International for Northwest is a large and very important part of our
network," said Laura Liu, Northwest's vice president of international
marketing and revenue. Northwest, she said, operates a busy hub at Tokyo
Narita airport which allows the Minnesota carrier to offer quick transfers
to passengers heading to China and throughout Japan.
   "Our history and our experience gives us a leg up in the market," Liu sa=
id
of Asia. Northwest also flies to the new Centrair airport, offering daily
service between the automotive centers of Detroit and Nagoya.
   Nagoya's new Centrair is just the latest of half a dozen major
international airports that have opened in Asia in recent years, a
contributing factor in the rise of commercial aviation in the region. It
follows the opening of built-from-scratch airports in Shanghai; Guangzhou,
China; Kuala Lumpur, Malaysia; Seoul/Inchon; and Hong Kong.
   The airlines are adding the latest touches in comfort to coddle customers
on flights between Asia and the United States, which can easily top 10
hours.
   Northwest recently introduced flatbed seats in business class with 60
inches between rows, installed 10-inch video screens at each business
class seat, and rolled out an in-flight entertainment system that offers
TV shows, music, games and movies on demand. The same entertainment system
is available on 6-inch seatback screens in economy class, she said.
   Northwest also introduced Airbus A330-200 aircraft on its SFO-Tokyo flig=
ht
in October. The planes are said to be quieter than the DC10-30s they
replaced and some 30 percent more fuel efficient.
   "Out of SFO, we are very competitive," said Liu, who said Northwest has
flown to Asia from San Francisco since 1969.
   "We are still focused on Japan," she said, but added that Northwest is
eying opportunities in China, too. "Our whole industry is very excited
about China. It's a growth opportunity that's out there," she said.
   Recent liberalization of the U.S.-China aviation treaty has allowed
American Airlines and Continental Airlines to plan limited service to
China this year and next. American, which has a reciprocal agreement with
Japan Airlines to sell tickets on each other's flights, is also a
high-profile corporate sponsor of the U.S. pavilion at World Expo 2005.
   But Northwest and United remain far ahead among U.S. airlines serving
Asia, especially China and Japan -- lucrative markets also coveted by
leading Asian carriers.
   Asian airlines such as Singapore Air are known for attentive service as
well as light touches and technical innovations designed to please the
picky passenger. Japan Airlines, which has flown between San Francisco and
Tokyo since 1954, also has flatbed seats in business and first class, and
Cathay Pacific has pioneered the use of in-flight e-mail systems.
   Anything that can give an airline an edge is likely to come into play. To
localize its new Nagoya service, United has added Japanese comfort food to
the airborne menu, serving morsels such as grilled shrimp over rice.
   The growth in passenger business in the Asia Pacific region has been
paralleled by a growth spurt in air cargo. While most trade goods cross
the Pacific by ship, fast air cargo is becoming more important in the age
of just- in-time delivery, said Heimlich of the Air Transport Association.
   Indeed, Nagoya's new Centrair was built nearly as much to handle cargo as
to move human beings, said Tetsuya Takahashi, senior manager in the
airport's sales and marketing division.
   "We are in the manufacturing center of the country," Takahashi said. "The
big companies here wanted an airport with greater capacity than Nagoya's
old one. And they wanted a facility that could operate 24 hours a day," he
said, as big jets rolled down the runway outside the airport conference
room.
   A senior executive from Toyota, Japan's largest carmaker, directed the
four-year construction of the airport -- built with half government money
and half corporate funding -- and brought it in under budget.
   Centrair makes a big difference to air cargo shippers such as FedEx, whi=
ch
previously had to fly shipments bound for the industrial heartland to
Tokyo or Osaka, both several hours distant, then move them to Nagoya by
expensive trucks or railroads, FedEx spokesman Ed Coleman said.
   FedEx has started five new weekly flights between SFO and Centrair to
handle anticipated new business, Coleman said.
   One FedEx customer using the new flights is Building Material
Distributors, a company based in Galt (Sacramento County) that has been
doing business in Japan for a dozen years and specializes in exporting
windows, doors, cabinets and other items for upscale, Western-style
houses.
   "There was a condo builder in Nagoya that got the wrong windows," recall=
ed
Alan MacDougall, Building Material Distributors' international sales
manager. "He had $500-an-hour siding guys standing around, waiting."
   Now, with the new direct service, such situations shouldn't be a problem,
as air cargo can be shipped directly, without costly and time-consuming
transfers from other cities, MacDougall said.
   Building Material Distributors does 80 percent of its business with high-
end clients in Japan, but it is beginning to edge into China as well, he
said. The company is selling materials to builders of a new development of
Western- style mansions in Beijing, called Napa Valley.
   "I think the Pacific Rim is poised for another quantum leap," MacDougall
said.

   E-mail David Armstrong at davidarmstrong@xxxxxxxxxxxxxxxx --------------=
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Copyright 2005 SF Chronicle

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