United moves slowly, painfully = By Marilyn Adams, USA TODAY When United Airlines said in December 2002 it would need 18 months to res= tructure its far-flung system, many outsiders doubted its bankruptcy case= would take so long. = = United Airlines = Two years later, United is still flying in bankruptcy and in the red, and= an exit is not foreseen until deep into 2005 =97 if then. Thursday marks= the second anniversary of the filing by the No 2 carrier, the biggest ai= rline bankruptcy filing ever. And like a force of nature, the giant case = continues to send shock waves as it lumbers forward. Two years of pain = = Dec. 9, 2002: United files for bankruptcy-court protection five days aft= er being rejected for a $1.8 billion loan guarantee by the federal Air Tr= ansportation Stabilization Board (ATSB). Dec: 30, 2002: Bankruptcy court approves $2.5 billion bankruptcy financi= ng. March 13, 2003: The first SARS death is announced by the World Health Or= ganization. Travel to and from Asia =97 a key region for United =97 plumm= ets. March 19, 2003: U.S. invades Iraq. Demand for international flights fall= s. April 30, 2003: Bankruptcy court accepts new contracts with United's six= unions, saving the airline $2.5 billion a year. May 2003: United shuts aircraft maintenance centers in Indianapolis and = Oakland. Dec. 18, 2003: United seeks federal loan guarantee for second time. Feb. 12, 2004: United launches Ted, its low-fare carrier. March 8, 2004: United announces new regional airline partners to fly Uni= ted Express routes. April 8, 2004: Congress passes legislation to help airlines and other co= mpanies temporarily cut pension costs. June 28, 2004: ATSB denies United's second loan guarantee application. Oct. 2004: Oil tops $50 a barrel. Jet fuel prices hit record highs. Oct. 6, 2004: United says it will shrink its jet fleet, reduce domestic = flying and increase international flying to cut losses. Nov. 4, 2004: United tells its unions it must terminate pensions and cut= pay again to attract exit financing. Source: USA TODAY research = = = = = Bankruptcy by the numbers = = 21,000 Jobs shed since Chapter 11 filing $142 million Fees incurred by United for bankruptcy lawyers and consultants $3.7 billion Net losses since the filing 9,000 Court docket entries to date in the case $50 billion-plus Creditors' claims to date Source: USA TODAY research = = = = = = Today, Chicago-based United is on the brink of the single-biggest pension= default in history, an act that would shift billions of dollars in costs= from the airline to a federal agency. It's asking unionized employees fo= r a second round of pay cuts that would bring the total reduction to $3.2= billion a year. A pension default and a new round of $700 million in ann= ual cuts could force other airlines to rip up their labor contracts to st= ay competitive. = It's overhauling its flight schedule, launching routes to China and testi= ng the limits of bankruptcy laws to reduce debt. "This is a restructuring that's breaking new ground," United CEO Glenn Ti= lton said in an interview with USA TODAY. >From the beginning, the case has unfolded like a melodrama. = United filed for protection from creditors 15 months after the Sept. 11 a= ttackers drove one of its jets into the World Trade Center, and another i= nto a Pennsylvania field. Just a few months after filing, United and othe= r airlines were grappling with new catastrophes: the war in Iraq and the = SARS epidemic. = 'One horrendous thing after another' = This year, the nightmare has been high fuel prices, which will cost Unite= d $1 billion more than planned. "It's been one horrendous thing after another," says Capt. Steve Derebey,= a spokesman for the Air Line Pilots Association. "I keep waiting for the= locusts." The most public setback has been a government board's repeated refusal to= grant United a federal loan guarantee to help it land $2 billion in fina= ncing. The first denial by the Air Transportation Stabilization Board, in= December 2002, precipitated the Chapter 11 filing. The second, in June, = set the stage for a new round of painful cost cutting aimed at restoring = profitability even with record fuel prices and cheap fares. "Complex Chapter 11s take a long time," says Boston-based bankruptcy lawy= er Jon Schneider, who has worked on large airline cases in the past. Unit= ed still lacks a business plan for operating outside bankruptcy, he said,= "because the economics of this industry are so difficult." With fuel prices draining cash, United's bankruptcy lenders recently waiv= ed their financial performance requirements for three months because othe= rwise United would have defaulted. Sheer numbers tell the story of the mammoth bankruptcy. As of Tuesday, ca= se No. 02-48191 in the bankruptcy court in Chicago contained 9,043 docket= entries. Through midyear, United had been billed $142 million by bankrup= tcy lawyers, accountants and consulting firms working on the case. United= 's workforce has shrunk to 62,000 workers, off by about a quarter from tw= o years ago. Those who remain are working harder, earning less and can ex= pect smaller pensions. Inside the company, the stress of change is ever present. Rumors fed by f= ear and uncertainty fly through the company on transcontinental flights a= nd in Internet chat rooms. "There's a rumor a day," Derebey says. = But Tilton and other executives are encouraged by what they see as progre= ss. Although United is still posting large losses, the size of those loss= es is generally shrinking. United's unit costs =97 what it spends to fly = one seat one mile =97 are gradually falling. Its on-time and lost-bag per= formance have been among the best in the industry. In the midst of bankruptcy, United earlier this year launched an airline-= within-an-airline, Ted, to compete with discount carriers at their own ga= me in Chicago, Denver, Washington and elsewhere. Although the company won= 't divulge its financial performance, Ted appears to be putting pressure = on competitors. In Chicago, for example, United competitor ATA Airlines, a discounter fly= ing from Midway, filed its own Chapter 11 bankruptcy this fall when it ra= n short of cash. Treacherous times ahead = As hairy as the last two years have been for United, the next several mon= ths could be the most treacherous. Incensed by new cost cuts, United's largest union, the International Asso= ciation of Machinists, recently asked the court to oust United's manageme= nt team and install a trustee to run the company. The IAM backed off afte= r United agreed to hire a consultant to analyze the business plan for the= union. Aircraft investors last month tried to repossess 14 United jets because o= f a dispute over the leases. The airline was forced to get an emergency c= ourt order to keep flying the planes. But United's demand for new pay cuts and new, cheaper pension plans promi= ses to be the most toxic battle. The flight attendants union has vowed to= disrupt flights if that happens, and the IAM warns of repercussions as w= ell. "This airline cannot survive without loyal employees," says Robert Roach,= IAM general vice president = United now hopes to exit bankruptcy in fall 2005, more than a year after = original expectations. Between now and then, United must win new labor co= ncessions, resolve its pension plans, get deals with aircraft investors a= nd keep creditors satisfied. "That's a big if," says airline analyst Philip Baggaley of credit rating = agency Standard & Poor's. "This story could still end in any number of wa= ys." Roger EWROPS