SFGate: Southwest considering ending its unique 'first-come, first served' seating system

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Friday, October 29, 2004 (AP)
Southwest considering ending its unique 'first-come, first served' seating =
system
DAVID KOENIG, AP Business Writer


   (10-29) 04:14 PDT DALLAS (AP) --
   Southwest Airlines, the discount carrier that has long stuck to its poli=
cy
of seating passengers on a first-come, first-served basis, is seriously
considering assigning seats, officials said.
   "I know that sounds like heresy coming from my lips," Southwest president
Colleen Barrett said Thursday.
   Barrett said that while technological advances make Southwest open to
assigned seating, the carrier has no immediate plans to offer it and
wouldn't make any change for at least a year.
   For years, the 33-year-old Southwest has said assigning seats would eat =
up
precious time, preventing loading and unloading passengers in less than 20
minutes at an airport gate. But testing as recently as four months ago
showed the airline can still meet its strict timetable with assigned
seats.
   Also Thursday, Southwest CEO Gary Kelly said the airline will expand
service at Chicago Midway Airport, where it competes with ATA Airlines.
ATA's parent, Indianapolis-based ATA Holdings Corp., filed for bankruptcy
protection Tuesday. ATA and Southwest are the two biggest carriers at
Midway.
   Given high jet fuel prices and cutthroat competition on fares, ATA
probably won't be the last U.S. carrier to go bankrupt, Kelly said.
   He said Dallas-based Southwest probably wouldn't be interested in ATA's
planes, which are a larger version of the Boeing 737 than it flies, but
might consider bidding for other assets including airport gates. Either
way, he said, Southwest plans to add flights at Chicago Midway early next
year, he said.
   Kelly also said Southwest is no longer considering in-flight entertainme=
nt
systems, which typically involve things such as individual TVs. He said
such systems might cost up to $100 million. "It won't add one dollar to
revenue," Kelly said. "It's high-cost. It's not a core need for airline
customers."

On the Net: www.southwest.com

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Copyright 2004 AP

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