> Date: Wed, 22 Sep 2004 22:58:26 -0400 > From: "www.justplanes.com" <info@xxxxxxxxxxxxxx> > Subject: Air France/KLM lost bag situation > > You're not going to hear me complain about airlines in general.. I > can live with a delay, bad food, unfriendly crew etc... as long as I > get there in 1 piece, that's the most important for me... but there > is 1 other thing I will complain about... > > The business I run requires me to send teams of cameramen all over > the world nearly every week and the experiences of Air France and KLM > of the last few years deserve some attention. > > First Air France. In the last 3-4 years our guys have arrived at > their destination and were missing their bag 5x. One of those was > into Paris, 4 were at outstations including in Tunisia where the bag > finally showed up when the week of filming was over. > Now on to KLM. One of my guys landed in Dubai this evening and his > bag was missing. This is the 3rd time in the last 18 months with > KLM... His connection in Schiphol was 65 minutes and the KLM flight > to Dubai departed an hour late so there was more than 2 hours to > transfer the bag! > > Imagine the feeling landing in Dubai (not even his final destination > tonight) and needing to film flights every day with nothing to wear > or clean yourself! and no time to go buy stuff because the airline > has a tight filming schedule over the next 7 days... > > Does anyone know what is going on at the hubs of AMS & CDG? > Is anyone else experiencing the same situations. > > Our guys fly dozens of times a year on other airlines like Lufthansa, > Swiss, SN Brussels, SAS, American, Delta, Air Canada and I don't know > of a single case in the last 10 years where a bag did not make it...