NYTimes.com Article: Unions Face Difficult Choices as Airlines Seek Concessions

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Unions Face Difficult Choices as Airlines Seek Concessions

September 20, 2004
 By MICHELINE MAYNARD





Leonard Robinson, who put in 30 years as a mechanic at Pan
American World Airways, has a message for his counterparts
at US Airways, Delta, United and other struggling airlines
pressing their workers for concessions: do not wait until
it is too late.

"Negotiate. Just negotiate," Mr. Robinson said. Pan Am had
more than 26,000 workers in its last full year of operation
in 1990. All those jobs were lost when the carrier shut
down on Dec. 1, 1991. "They should give up something" if it
will save their jobs, Mr. Robinson, 74, from Brooklyn,
said.

But David Garriga, who was laid off in 2001, after Trans
World Airlines went bankrupt and was absorbed by American,
said he did not regret fighting the constant rounds of
concessions that T.W.A. management sought. Even though he
has not worked since, he said the unions had no other
choice. "It got to the point where we said, 'We're not
going to give back and take away any more,' " said Mr.
Garriga, 53, of Valley Stream, N.Y.

Therein lies the conundrum that union workers at the major
airlines face, none more so than those at US Airways, which
filed for bankruptcy protection for a second time on Sept.
12, after its employees refused to grant $800 million in
wage and benefit cuts, the third round of cuts sought by
the company. Including US Airways, along with United
Airlines, which has been in bankruptcy since December 2002,
and Delta Air Lines, which is threatening to seek court
protection, more than 100,000 airline workers face
uncertainty about their futures. If all three companies
fail, which analysts say is unlikely, that would wipe out
more jobs than the 110,000 lost after the Sept. 11, 2001,
attacks.

If the employees give in, as Mr. Robinson counseled, they
may see their jobs vanish anyway. But once those jobs went,
they might never find anything, like Mr. Garriga, and
surely never the kinds of jobs they once held, for the
industry has fundamentally changed.

The recent bankruptcies at US Airways and United
demonstrate that companies can face financial distress even
when workers cooperate, strengthening the resolve of
today's labor groups to resist further cuts.

Even so, the previous generation's hard-line stance is
understandable because airline jobs were once considered
tickets to an enviable lifestyle, more flush in some ways
than than middle-class families could otherwise enjoy.
"People used to say, 'you'll never be a millionaire, but
you'll live like one,' " said Peter Cappelli, a management
professor at the Wharton School of the University of
Pennsylvania.

That was true for Mr. Robinson and other members of the Pan
Am Retirees Association, who held a quarterly meeting last
week at a hotel near Kennedy Airport, where many of them
once worked.

Standing near a table with flight bags in Pan Am's
distinctive turquoise blue and bumper stickers reading,
"Gone But Not Forgotten," Mitchell Jensen, 72, a retired
ramp worker from Staten Island, recounted how he saw the
world for peanuts as one of the perks of his job.

Years ago, on the way to India, he sat next to a
schoolteacher who boasted of paying only $837 to fly from
New York, round-trip. "Can you imagine getting such a good
deal?" the woman asked him. Mr. Jensen could: his ticket
had cost only the $13 service fee.

But those days are gone, as are his health care benefits.
So is the company stock he received, in lieu of raises
during the airline's final 11 years.

All Mr. Jensen has left is a pension of $832.78 a month,
administered by the federal Pension Benefit Guaranty
Corporation, which took over the airline's retirement plan
when Pan Am went under.

Bobby Hall, who is in his mid-50's and spent 33 years
repairing planes for T.W.A., was not as lucky. He lost his
job on Oct. 6, 2001, when American, which assumed T.W.A.'s
assets in bankruptcy, laid off thousands of workers. He has
not found work since. "The airline field is basically dead
right now," said Mr. Hall, of Oceanside, N.Y.

If US Airways could not survive, it would throw 28,000 more
workers, many of them in New York, Philadelphia and
Washington, into markets already crowded with former
airline employees. The group includes 5,600 flight
attendants, 4,800 maintenance workers and 3,200 pilots.

Some of the earlier crop of airline refugees have joined
other companies, including JetBlue, which has hired about
7,000 people since it began flying four years ago. Only
about half the JetBlue work force has previous airline
experience, however, and most of them are pilots and
mechanics with specific job skills.

That is usually the way airline employees end up, said
Professor Cappelli, who has been following the industry
since it was deregulated in 1978. "If you're a pilot, you
end up as a pilot, although you might bump around a little"
from corporate jobs to flying charters or working for
delivery companies like FedEx and United Parcel Service, he
said.

Likewise, mechanics young enough to be retrained can
sometimes find work in other businesses. But gate agents,
flight attendants and baggage workers, whose skills are
unique to the airline industry, often are forced to take a
step down.

For some former employees, joining JetBlue, which does not
have unions, means losing years of seniority at their old
companies, said Vincent Stabile, JetBlue's vice president
for human resources.

"Seniority is so important to them, because it gives you
quality of life control," Mr. Stabile said. "It is a tough,
emotional thing for them to do without."

David G. Neeleman, JetBlue's chief executive, said he
preferred to have a mix of longtime airline employees and
people who were fresh to the industry. "We never have had
any problem hiring them from any other airline," Mr.
Neeleman said on Friday, including Pan Am, T.W.A., as well
as American, United and Delta.

"What's important to us," Mr. Neeleman said, "is whether
they have a good attitude."

Some employees are grateful for the jobs. Though he works
the night shift at J.F.K., Anthony Alexander, 30, showed up
at La Guardia Airport on Friday morning for a
balloon-strewn ceremony for the start of JetBlue service
there.

Laid off by Midway when it halted service last year, Mr.
Alexander earns $12.20 an hour as a lead ramp worker at
JetBlue. That is $2.20 an hour more than he made at Midway.
Despite the lack of union protection or a traditional
pension - JetBlue workers have 401(k) plans - "I'll be
there unless they kick me out," he said.

Former Pan Am workers know that feeling. News that the
airline was ceasing operations "was like a shock to my
body," said Hope Laredo of Queens, who declined to give her
age. Ms. Laredo spent 36 years in the accounts department
before she lost her job in 1991. She wound up at the
company that made Pan Am's uniforms before retiring a year
later.

Tony Miranda, 36, saw two airlines disappear - T.W.A.,
where he spent 13 years as a mechanic, and Eastern, where
he spent three years as an aircraft painter. He now
overhauls planes at Mid-Coast Aviation, a company that
services business jets. There, he said, he earns 45 percent
less than at T.W.A., with lesser benefits.

Luckily, he said, his wife has a good job with health care
coverage, but there is no chance of expensive colleges for
his 16-year-old son. "I told him straight up, unless he
gets a scholarship, don't even think about a private
college," Mr. Miranda said. Before, "I said the sky was the
limit."

But with more than 110,000 workers laid off by the major
airlines after the September 2001 terrorist attacks, on top
of the thousands who lost their jobs at the vanished
airlines, Mr. Miranda, who lives in St. Louis, said he is
lucky to still be in the business.

"I know pilots making change at the casino, mechanics
making pizza and flight attendants who are now waitresses.
I know a lot of guys who have just given up," Mr. Miranda
said. "They don't event want to touch an airline now."

Mike Carr, 41, of Hanover Park, Ill., is still at United,
where he has spent 18 years as a mechanic. But in the last
year, he had to take the overnight shift. He pays $180 a
month for medical benefits, which used to be fully paid,
and his unit has shrunk to about 650 mechanics from 1,200
before 9/11.

United, the unit of UAL that has been operating under
bankruptcy protection since December 2002, is warning
workers that more jobs will be cut, and it is expected to
seek more concessions on top of the $2.5 billion a year in
cuts won last year.

Mr. Carr, however, is skeptical about giving more. "Nobody
minds making the changes if you think it is going to be
worth it," he said.

But United does not seem to have a strategy "except cutting
workers," Mr. Carr said. "Morale is very low."

Such experiences not only scare away workers on the front
line, but deter managers from considering the industry,
Professor Cappelli said. "It's not clear any more if this
industry is going to get the best and brightest. I don't
hear any of my M.B.A.'s saying, 'I want to go to work at an
airline,' " he said.

Still, the former airline workers have sympathy for their
counterparts at US Airways, whose chairman, David G.
Bronner, warned in August that the airline would probably
liquidate if it sought bankruptcy protection, because it
was unlikely new investors could be found.

"I would imagine they are scared and are in the dark, just
as the Pan Am employees were," said Nick Lacetera, 53, the
former president of the Pan Am credit union who is now in
charge of the financial institution that acquired its
assets.

Hearing that US Airways' pilots rejected an effort to vote
on concessions "brought back a whole bunch of memories,"
added Mr. Garriga, the former T.W.A. mechanic. Constantly
under threat from management for more givebacks, he said,
workers felt, "regardless of whether we close the company,
this has got to stop." But such a stance would not serve
workers at US Airways, Delta and other airlines well, Mr.
Lacetera said. "The reality is that they are going to have
to bite the bullet and do what is necessary to survive," he
said. "A half of a loaf is better than none."

Eric L. Dash contributed reporting for this article.


http://www.nytimes.com/2004/09/20/business/20airline.html?ex=1096687598&ei=1&en=3ee934ee264b42b1


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