Houston: delays after computer glitch

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May 4, 2004, 3:57PM

Houston Flights returning to normal after computer glitch
By BILL HENSEL Jr.
Copyright 2004 Houston Chronicle


Air travel in Houston and South Texas was struggling to  return to normal
this afternoon after being disrupted by a computer glitch at the Federal
Aviation Administration's regional control center.

The problem was caused by the installation of new software this morning,
which affected the FAA's ability to handle automated flight plan data. The
previous version of the software was reinstalled and working normally, but
not before numerous flights were disrupted by as much as two hours.

Traffic at Bush  Intercontinental Airport was nearly back to a normal
schedule by this afternoon, but Hobby Airport continued to experience some
delays, Houston Airport System spokesman Ernie DeSoto said. That's probably
because Hobby handles more regional traffic, he said.

Houston-based Continental Airlines said that in all, about 40 of its flights
were affected.

The problem began about 7:50 a.m., according to the FAA. Primary radar
coverage was maintained, but without any identifying data and the automatic
processing of the data to display on computer screens for air traffic
controllers.

As a result, controllers at the Houston-based center ordered a halt in
takeoffs at all airports they cover, including South Texas and small
portions of New Mexico and Louisiana.

In addition to Bush Intercontinental Airport and Hobby, 11 other commercial
airports in the region were affected. Among the airports were New Orleans
and Baton Rouge in Louisiana.

The FAA's Houston center handles high-altitude "enroute traffic" above
18,000 feet in South Texas and over parts of the Gulf of Mexico.

Aircraft that already was in the air bound for or passing through Houston
Center airspace were not affected, the FAA said.

The agency's "ground stop" order was lifted about 10:30 a.m., but a ripple
effect continued to cause delays.

The FAA will determine "what caused the problem with the new software, and
why, " the agency said in a statement.

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