Re: [Sky-1] SFGate: Coast-to-coast comparison: Flying the frugal skies

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Gee - how many bees up your butt do you have?  Lighten up already.  Many - probably most - people like a little levity.

David
> I am sick and tired of people who are looking for jokes in an airline
> service. At this point I ran out of airlines in my SEA-LAS run that doesn't
> crack a stupid joke. Ted F/A was singing "Viva Las Vegas" this morning
> today. Alaska flight attendants were joking about referring themselves as
> "flight goddesses"..
>
> Who put the F/As in charge of being funny.. I don't give a rat's derrière if
> you crack a joke, when I ask for a full can of soda and don't get it..
>
> Oh yeah, don't get me started on Alaska's Preaching Flights on first class
> where they leave you a note from Bible on F. If I wanted to have a religious
> experience, I'd have gone to church..
>
> BAHA
> Missing sensible air travel
>
> -----Original Message-----
> From: nobody@xxxxxxxxxx [mailto:nobody@xxxxxxxxxx] On Behalf Of Bill Hough
> Sent: Sunday, April 04, 2004 7:25 AM
> To: airline; skyone@xxxxxxxxxxxxxxx
> Subject: [Sky-1] SFGate: Coast-to-coast comparison: Flying the frugal skies
>
>
>

> ----------------------------------------------------------------------
> This article was sent to you by someone who found it on SFGate.
> The original article can be found on SFGate.com here:
> http://www.sfgate.com/cgi-bin/article.cgi?file=/chronicle/archive/2004/04/04
> /TRG2E5U5681.DTL
>  ---------------------------------------------------------------------
> Sunday, April 4, 2004 (SF Chronicle)
> Coast-to-coast comparison: Flying the frugal skies
> Jane Engle, Los Angeles Times
>
>
>    Time was, Southwest was the only discount airline most people knew. No
> more. The "bus of the skies" has a host of imitators, all promising low
> fares and high fun.
>    Now the question is this: Who really delivers?
>    To find out, I recently rode four self-proclaimed low-cost carriers --
> Delta's Song, JetBlue, United's Ted and Southwest -- plus United on a
> cross- country barnstorming tour to compare service, entertainment
> options, food, comfort levels, fares and more.

>    My main impression of these five: Song was a standout, with its
> cheerfully
> corny crew, wacky color scheme and gourmet food. JetBlue pulled up second.
> As for the rest, I found little difference in the flying experience --
>    or sometimes even fares -- from one to the next.
>    I chose a route that would take me from Los Angeles to the East Coast and
> back: Song from Los Angeles International Airport to Orlando, Fla.;
> JetBlue from Orlando to Boston; United from Boston to Denver; Ted from
> Denver to Las Vegas; and Southwest from Las Vegas to LAX.
>    This was not a scientific sampling, certainly. Trip legs varied from 4
> 1/2
> hours on Song and United to an hour on Southwest. I wasn't able to taste
> full menus on all flights. Even within the same airline, different crews
> may give different service. Fares, of course, shift constantly.
>    So I can report only what I found on my flights, detailed in the order
> flown:.
>    Song
>    Delta launched this low-cost carrier last April on a fashionable note:

> Kate Spade designer crew duds, organic buy-on-board menu by former W Hotel
> chef Michel Nischan and seatback TVs. All this plus extra legroom.
>    The airline shuttles mainly between the Northeast and Florida but also
> flies nonstop to Florida from the West, including Los Angeles. Its
> promise, on its Web site: "The song is personal. It's unique. Memorable.
> And brings a smile to your face."
>    It does just that, for the most part. The LAX gate crew for my morning
> Song nonstop to Orlando was subdued. But at 54B next door, a Song agent
> regaled -- or tormented -- his captive audience with jokes such as: "Knock
> knock." "Who's there?" "Shelby." "Shelby who?" "Shelby coming around the
> mountain when she comes."
>    Inside the squeaky-clean B757 cabin, where the color scheme was bright
> blue with lime, purple and orange accents, the good humor carried through
> to the safety audio, set to salsa music.
>    "You're lucky," the crew told us: We were on one of the first Song planes

> to be wired for live satellite TV, with 24 channels.
>    You pay for food, and it's not cheap. But my gourmet vegan sandwich, a 7-
> inch-diameter lavash stuffed with grilled vegetables, tofu and rice, was
> worth the $8, and the Song Sunrise (vodka, orange juice and a splash of
> cran-apple), $5, wasn't bad either.
>    Neither was my one-way fare: $129.10 (including taxes), the lowest in the
> market the day I booked it..
>    JetBlue
>    This 4-year-old, New York-based carrier has enjoyed a meteoric rise,
> powered by low fares, roomy leather seats and 24 channels of satellite TV
> beamed to every seatback. It flies to 23 cities in 11 U.S. states and
> Puerto Rico, with a West Coast hub in Long Beach. In Northern California,
> it offers service from Oakland and soon will fly out of Sacramento and San
> Jose.
>    It also sports a breezy, cheeky style.
>    Directing us to pick up headphones from a box before boarding, the gate
> agent in Orlando announced, "They're free now. But if you get on the

> plane, they're $5,000."
>    By comparison, the crew on our A320 to Boston played it straight. But
> flying was still fun.
>    My TV monitor worked, with occasional audio glitches. Guides to travel
> manners ("Be nice"; "Pack your own meal") and "Airplane Yoga, or how to
> look like a real weirdo to your fellow passengers," were clever.
>    The downside on my nearly three-hour flight: no magazines and skimpy,
> albeit free, food offerings. The latter included the airline's reduced-fat
> "blue" potato chips, party mix and cookies. There was no buy-on-board
> program. The cabin was a vision in gray; I missed Song's hues.
>    However, my one-way fare was $87.60, lowest in the market when I booked..
>    United Airlines
>    This industry giant, which traces its roots to a 1926 air-mail service,
> is
> the largest U.S. airline under bankruptcy protection. United has cut
> costs, reduced some business fares, launched a low-cost carrier named Ted
> and made other changes to try to pull out of its financial tailspin.

>    At Boston's Logan airport, I checked in for my 9 p.m. flight to Denver at
> one of the self-serve kiosks. The remaining staff tagged bags and
> processed customers with paper tickets.
>    The gate agents were efficient and cheerful, although devoid of knock-
> knock jokes -- a mercy, perhaps. Ditto for the onboard crew.
>    The mostly gray cabin of our B757 showed some fatigue: Worn seatback
> pockets were stuffed with unwrapped headphones and well-thumbed airline
> and Sky Mall magazines. I missed having a personal TV, although "Master
> and Commander: The Far Side of the World," screened on drop-down cabin
> monitors, was a classy film offering.
>    My main complaint was legroom. With the seat in front reclined, my knees
> cleared the seatback by barely 2 inches, less than half the gap on Song
> and JetBlue. I'm 5 feet, 7 inches tall. No wonder 6-footers scramble for
> bulkhead and exit-row seats.
>    There was no free food on my 4 1/2-hour flight, another "frill" that the

> once-glamorous majors are eliminating to compete with their low-cost
> cousins. But my $7 chicken Caesar salad wrap, bought onboard, was ample
> and tasty.
>    Except for legroom, United delivered a good flying experience. As for the
> fare: Had I booked JetBlue, I could have flown for $87.50 instead of the
> $127.60 I paid on United..
>    Ted
>    I had high hopes for a fun date with Ted, the low-cost operation that
> United launched in February from its new Denver hub.
>    Sporting white, blue and orange plumage, Ted, which takes its name from
> the last three letters of United, is "warm, friendly and casual,"
> according to its publicity. It also seemed aggressively trendy. The
> onboard "Tedevision" and "Tedtunes" entertainment was getting enthusiastic
> reviews from teens.
>    But I was mostly disappoin-Ted.
>    The Denver gate agent told me there would be no meals because the one-
> hour, 49-minute flight was too short to qualify. (On longer flights, you
> can buy $7 club sandwiches and salmon Caesar salads.)

>    At the gate, there was a forest of orange signs, offering cheery
> greetings
> such as "It's a great day to be flying," and "Ted is happy to see you."
>    But onboard, it was much like flying United, with its pleasant but
> business-like crew and cramped legroom. Plus one unsettling oversight: a
> used tissue in my seatback pocket.
>    Ted's entertainment was hipper, of course. There was no seatback
> satellite
> TV, but drop-down monitors showed a Liz Phair music video, a profile of
> teen singer-actress Mandy Moore, an episode of NBC's "Scrubs" comedy and
> other shows. Music on 14 channels ranged from retro to house and trance
> mixes. We got little bags of party mix and beverages, including what Ted
> touts as Starbucks coffee. On the upside, Ted delivered the lowest fare of
> the five carriers I compared, $179.10, matching low-cost competitor
> Frontier..
>    Southwest Airlines
>    This granddaddy of discount carriers, launched in 1971 from Texas,
> pioneered "flying for peanuts" with a sense of humor.

>    Although Southwest's flights, once regional, now stretch from coast to
> coast, you'll still get only peanuts on shorter sojourns, and you won't
> get a reserved seat. Just hope you get into Boarding Group A.
>    But Southwest is looking a little tired these days, judging from the
> packed, hourlong flight I took from Las Vegas to Los Angeles
> International.
>    The repairman apparently hadn't made a recent pass through our B737
> cabin.
> My reading light didn't work. The seat in front was locked in
> half-recline. A couple nearby shifted seats, complaining they couldn't
> turn off the arctic blast from their air vent.
>    Although the crew was pleasant enough, they weren't funny. Not one corny
> joke or silly guessing game. Just the standard safety announcements.
>    I was grateful for my two bags of free peanuts and an apple juice -- and
> for my $47.60 fare, the lowest on the day I'd booked it. Southwest still
> gets that right.
>    But for me, on this trip, there was little difference between flying

> Southwest or United or Ted.
>    Allison Zahorik, a Southern Californian handbag designer who was in Las
> Vegas for business, is a fan of Southwest, having been on flights with
> more typically jolly crews.
>    "I like the people," she said. "They make a lot of jokes and make you
> feel
> comfortable." For a less-than-avid flier like her, "it makes a huge
> difference," she said.
>    I hope the airlines are listening customers like her. Flying, after all,
> was once fun. As Song and JetBlue prove, it still can be, even when done
> on the cheap.
> ----------------------------------------------------------------------
> Copyright 2004 SF Chronicle
>
>
>
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