Re: Letter to ACA

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Well, this is what I was supposed to find when traveling on LH:

Star Alliance Gold benefits.

* Priority Reservations Waitlisting - when there aren't any seats left
on your preferred flight, gives you priority should a seat become
available.
* Priority Airport Standby - gives you the flexibility to change plans
at the last minute when you don't have a reservation.
* Priority Airport Check-in - avoid long lines regardless of paid fare
or class of service.
* Priority Baggage Handling - like you, your bags get priority treatment
and are among the first to be unloaded.=20
* Extra Baggage Allowance - an additional 20kg (44 pounds) or one
additional piece of luggage which means you can check in three bags
instead of two.=20
* Priority Boarding - enjoy the freedom of boarding at your convenience
along with First and Business Class passengers.=20
* Airport Lounge Access - available worldwide for you and a friend when
you travel with any Star Alliance airline regardless of your class of
travel.

What I ended up with is a 6 hour layover in FRA because LH would not let
me fly standby on one of the five flights to BCN that left before the
one I was scheduled on.  Well, I could have taken an earlier one for 200
Euros.  In addition, LH would not let me upgrade or board early.  When I
was in FRA I went to the UAL desk to complain about the service and they
just shook their heads at me.  When I asked what the benefit of the Star
Alliance actually was then, they responded that they "didn't know."

-----Original Message-----
From: Mark Greenwood [mailto:mgreenwood@xxxxxxxxx]=20
Sent: Wednesday, January 28, 2004 3:30 AM
To: AIRLINE@xxxxxxxxxxxxxxxxx
Subject: Re: Letter to ACA


How so?

-----Original Message-----
From: The Airline List [mailto:AIRLINE@xxxxxxxxxxxxxxxxx] On Behalf Of =
=3D
Tyler Munoz
Sent: Tuesday, January 27, 2004 6:47 AM
To: AIRLINE@xxxxxxxxxxxxxxxxx
Subject: Re: Letter to ACA


Except that Star Alliance Gold cards mean nothing to them.

-----Original Message-----
From: Alireza Alivandivafa [mailto:DEmocrat2n@xxxxxxx]=3D3D20
Sent: Monday, January 26, 2004 4:00 PM
To: AIRLINE@xxxxxxxxxxxxxxxxx
Subject: Re: Letter to ACA


<<Sounds like the letter I need to write to United about LH service. =3D
Can't wait to see the response you get.>>

Um, LH's service is some of the best I have ever had.  Certainly better
=3D than UA

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