NYTimes.com Article: Airline Gave Government Information on Passengers

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Airline Gave Government Information on Passengers

January 18, 2004
 By MATTHEW L. WALD





WASHINGTON, Jan. 17 - A second airline has acknowledged
releasing information on its passengers for an experiment
to determine if the government could "mine" the data to
spot terrorists.

The carrier, Northwest Airlines, confirmed that it gave
NASA data on passengers who flew during several months in
2001. The airline's action came to light through Freedom of
Information Act requests made to the Transportation
Security Administration and NASA by the Electronic Privacy
Information Center, a Washington-based privacy-rights
group. It was reported on the Web site of The Washington
Post on Saturday.

The information Northwest turned over to the government
appears to involve more than 10 million passengers, said
David L. Sobel, the general counsel for the privacy group.

"It's now the second major privacy violation by a U.S.
airline in response to government requests for
information," Mr. Sobel said. "There has been resistance on
the part of the airlines to openly support these efforts in
recognition of passenger concerns, so it is troubling to
see this information secretly shared with the government."

Mr. Sobel said his group planned to file a complaint with
the Department of Transportation on Tuesday requesting an
investigation into the airline's actions. It also plans to
file a lawsuit against the National Aeronautics and Space
Administration to seek more information about the agency's
secret project.

In September 2003, a smaller carrier, JetBlue, said it had
given information on passengers to a company that works
under contract for the Defense Department.

The contractor matched the data to other available
information to determine the passengers' Social Security
numbers and other information. The disclosure was heavily
criticized by privacy advocates, and JetBlue later
apologized to its customers.

At the time of JetBlue's apology, Northwest officials
publicly stated that their airline, the nation's
fourth-largest, would not divulge information on its
passengers.

"We do not provide that type of information to anyone,"
Kurt Ebenhoch, a spokesman for Northwest, told The New York
Times in a story published on Sept. 23.

On Saturday night, Mr. Ebenhoch said he had no comment
about whether Northwest had portrayed itself accurately in
September.

Asked what period was covered by the passenger records that
Northwest gave NASA, Mr. Ebenhoch said he would not say
because that might violate Northwest's security
precautions.

The company said in a statement: "Our privacy policy
commits Northwest not to sell passenger information to
third parties for marketing purposes. This situation was
entirely different, as we were providing the data to a
government agency to conduct specific scientific research
related to aviation security and we were confident that the
privacy of passenger information would be maintained."

Researchers at NASA's Ames Laboratory had hoped to use data
to find unusual travel patterns as clues to terrorists'
identities.

A spokesman for the laboratory, David R. Morse, said that
researchers at the facility, at Moffett Field near San
Jose, Calif., "only ever looked at one days' worth of
data."

"They were looking to see if they could develop algorithms
that were useful for security," Mr. Morse said. "They
decided it wasn't a technology that was going to be
useful."

In the wake of the Jet Blue controversy, government
officials became concerned about their use of passenger
data.

In an e-mail message sent on Sept. 23, in which the
government said it was returning the data to the airline, a
NASA official told a Northwest executive that "our data
mining for aviation security project" had not received
financing for fiscal year 2003.

"My interpretation is that NASA management decided that
they did not want to continue working with passenger data
in order to avoid creating the appearance that we are
violating people's privacy," the NASA official wrote. In
the e-mail message, the official also mentioned "the
problems that JetBlue is now having after providing
passenger data for a project similar to ours."

Since the Jet Blue controversy, the airlines and the
government have been arguing over a related problem, a
program that the government is trying to establish called
Computer Assisted Passenger Pre-Screening, or Capps 2,
which is supposed to identify about 5 percent of passengers
that require closer scrutiny.

http://www.nytimes.com/2004/01/18/national/18NORT.html?ex=1075465021&ei=1&en=7193d2ebb1e8ccdd


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