NYTimes.com Article: US Air Seeks Lower Costs to Fight Cut-Rate Rivals

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US Air Seeks Lower Costs to Fight Cut-Rate Rivals

December 6, 2003
 By MICHELINE MAYNARD





US Airways, which emerged from bankruptcy protection this
year, told employees yesterday that it must revise its
business plan to combat the threat from low-fare airlines,
the clearest signal yet that it faces a new crisis.

Speaking on a telephone hot line recording, the chief
executive, David N. Siegel, said yesterday that the action
was prompted by an announcement by Southwest Airlines last
month that it would begin service next year to
Philadelphia, one of three main hubs for US Airways.

"This new revenue environment is coming quickly," Mr.
Siegel said in the recording. "To meet it we must adapt our
business plan. That is the next and critical step of our
transformation."

He added: "We can certainly manage our business more
efficiently, and we're going to do that. But having the
right cost structure is going to be critical to our
success."

Mr. Siegel gave no timetable for developing a revised
business plan, which would supplant the one the airline
presented to a bankruptcy court and to a federal loan board
as the basis for its restructuring, which was approved in
April.

US Airways, the nation's seventh-largest airline, filed for
bankruptcy protection in July 2002, citing a rapid decline
in travel after the September 2001 attacks in New York and
Washington. Since then, UAL's United Airlines, the
country's second-largest airline behind American Airlines,
has sought bankruptcy protection. American narrowly averted
bankruptcy court after its unions agreed to cuts in wages
and benefits.

Although US Airways went in and out of bankruptcy quickly,
industry analysts and competing executives have lately
voiced concern about the outlook for the airline, which is
based in Arlington, Va.

Though other major carriers posted small profits during the
third quarter, helped by federal refunds of security fees
and healthy summer traffic, US Airways lost $90 million,
although that was a big improvement from its $330 million
loss in the quarter a year earlier.

A spokesman for the airline, David Castelveter, said
yesterday that the airline was studying every aspect of its
operations, from labor costs to its routes to the types of
aircraft it deploys and the schedules it operates, to
determine where savings can be found.

"Everything is on the table," he said. "There is nothing
that we are not looking at right now."

But US Airways' unions, which granted the airline two
rounds of concessions as part of its restructuring plan,
reacted with alarm. The Communication Workers of America,
which represents customer service agents, said yesterday
that while it would participate in discussions to devise a
new business plan, it did not intend to grant further cuts
in wages and benefits.

The International Association of Machinists and Aerospace
Workers, which represents US Airways' mechanics, was more
blunt. "The concessions stand is closed," the union, whose
leaders met with company officials last month, said in a
statement.

But Mr. Siegel was equally frank. In the employee message,
he said he expected that fares to Philadelphia would
immediately drop by 30 percent once Southwest begins
flights there in May, based on studies of other cities
where Southwest has begun service.

While US Airways might be able to charge 5 percent to 10
percent more than Southwest, given that it offers
first-class and other premium categories of service on some
routes, Mr. Siegel said it could not expect to yield any
higher fares.

And Southwest is not its only problem. US Airways faces a
challenge from a variety of low-fare airlines, from AirTran
to JetBlue as well as Song, which is operated by Delta
Airlines. In all, low-fare airlines now carry about
one-quarter of all passengers in the United States.

Actually, Mr. Siegel said, US Airways' revenue is in step
with that of its major competitors. US Airways is able to
charge about 99 percent of what other big airlines charge
for the same services, Mr. Siegel said, up from the 94
percent it had to charge to stay competitive at the start
of this year.

"Competitors like American and Delta have become less of a
threat to us, while low-fare carriers have grown," Mr.
Siegel said.

Even if US Airways is able to attract more passengers by
cutting fares, Mr. Siegel told employees that would not
generate more revenue. "The airplanes will be full but
there will be not as many dollar bills on the aircraft,"
Mr. Siegel said.

http://www.nytimes.com/2003/12/06/business/06air.html?ex=1071743187&ei=1&en=70644bd1a02c04f3


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