SF Gate: Ample American leg room to be cut off at the knees

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Sunday, June 15, 2003 (SF Chronicle)
Ample American leg room to be cut off at the knees
Ed Perkins



   American Airlines has announced that it will end "More Leg Room in Coach"
on all 757 and A300 flights. As soon as the planes can be reconfigured,
coach cabins on those planes will again subject passengers to the same
cattle-car seating you get on most other airlines, big or small.
   There is, however, some good news: At least so far, American will retain
extra leg room on other planes, and on planes with tighter coach seating,
it will cut first class fares substantially.
   We'll have to wait to see how it all settles, but for now, the obvious
advice is to avoid American's 757s and A300s -- unless you're flying first
class.
   American's announcement of added leg room, in early 2000, was the best
news coach passengers had heard in decades. With the exception of a few
small lines,
   coach seating had fallen steadily since the introduction of jets.
American's initiative, I wrote at the time, would almost surely pressure
other big lines into improving their miserable coach products, too.
   Sadly, I was mistaken. American's improved product apparently didn't
attract enough additional business to offset the higher costs. The other
lines stood pat with their sardine cans. And now, with today's huge
financial pressures, American had to back off and at least start to rejoin
the rest of the pack. Like the nation's earlier "Noble Experiment" of
Prohibition, more leg room is, if not a complete bust, certainly a
disappointment.
   American intends to fly its 757s and A300s mainly on routes with either a
high concentration of low-fare travelers, stiff competition from low-fare
lines, or both. The A300s fly mainly to the Caribbean -- clearly a cost-
conscious tourist market. The big problem for most travelers will be with
the 757s, which American uses for longer-haul domestic flights, including
many transcontinental trips. Those, of course, are precisely the flights
where extra leg room is most important.
   After American's reconfiguration, two major competitors will offer
products measurably superior to American's:
   -- JetBlue's A320s have wider cabins than American's 757s -- enough for
seats 18 inches wide, as opposed to American's 17 inches. Even 18 inches
is extremely tight, so that extra inch makes a big difference in comfort.
JetBlue has a 1- to 2-inch advantage in leg room as well. And unless
American re- equips its 757s -- not likely in today's economy -- JetBlue's
satellite TV at every seat provides far better in-flight entertainment
than American's system.
   -- Song, Delta's new low-cost affiliate, uses the same ultra-narrow 757
seats as American, but it provides at least 2 inches more leg room, as
well as improved in-flight entertainment.
   The upshot: Unless frequent-flier considerations tie you to American no
matter what, JetBlue or Song will be a much better option whenever your
choice for a coach ticket would be between either of those lines and an
American 757 or A300. With other planes, however, American remains the top
choice among the giant lines.
   There are some bright sides. To compete with the likes of JetBlue,
American says the top fare on those tight-fitting domestic flights will be
no more than $299 each way -- far less than the usual big-line price for
unrestricted tickets.
   Along with lower coach fares, American says its first-class fares on tho=
se
flights will be no more than $599 each way. At double the top coach fare,
those comfortable seats will still not be cheap, but even twice that
reduced coach price is still a lot less than the usual first class.
   As I'm writing this, it's too early to tell what American's competitors
will do. Meanwhile, travelers who want low-price tickets will be better
off on JetBlue or Song than on an American 757 or A300. But travelers
willing to pay extra for a comfortable trip should flock to American's
new, lower-fare first- class option.
   E-mail Ed Perkins at eperkins@xxxxxxxxx=20
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Copyright 2003 SF Chronicle

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