SF Gate: Airlines miss the boat on honoring our troops

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This article was sent to you by someone who found it on SF Gate.
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Sunday, May 18, 2003 (SF Chronicle)
Airlines miss the boat on honoring our troops
Ed Perkins



   Members of the military -- or family members of people serving in the
military -- might be interested in "Blue Star Moms," an organization of
mothers of service personnel that's pushing the major airlines to offer
easily available airfare deals to military personnel and their families.
   Surprisingly, with all the fuss about "honoring the troops," the airlines
seem to be ignoring this important and high-visibility market. I hope the
Blue Star Moms can persuade a few airlines to offer some attractive deals.
In the meantime, I'll offer some suggestions on how best to arrange a trip
to visit family members in the armed services near their duty stations, or
to have them visit you.
   The point of departure for Blue Star Moms' program is the fact that
neither military personnel nor their families always have the full 14- or
21-day advance notice of leave, port arrival or other meeting
opportunities to take advantage of the lowest fares the airlines offer. As
a result, they're forced to pay higher business-travel fares if they want
a quick trip home or a visit from the home folks.
   When I did an Internet search of the main U.S. airlines recently, only US
Airways said it offers special fares for military personnel who are on
leave or recently discharged, as well as their dependents. The US Airways
site doesn't specify individual fares, but says qualified travelers can
obtain more information about military leave travel by calling the airline
at (800) 428- 4322.
   None of the other airlines I checked made a similar offer. A few made
references to "military fares," but those were limited to military
personnel traveling on official government business. Others promised to
extend elite frequent-flier status to travelers called to duty (gee,
that's good), and American said military personnel could change
nonrefundable tickets without the usual service charge.
   But those deals hardly answer the needs of most service personnel or the=
ir
families. That's why Blue Star Moms is preparing a petition for submission
both in the State of California and to the U.S. Congress to promote
military airfares. The group is asking for reinstatement of the "military
standby" fares offered to active duty military personnel during the
Vietnam War. It is also asking for a reduction in the advance-purchase
restrictions that apply to today's lowest fares.
   For more information or to participate in the petition drive, write to
Blue Star Moms, P.O. Box 2537, San Ramon, CA 94583 or visit
www.bluestarmoms.org.
   In the meantime, if you are in the service or you want to arrange a trip
for a military relative or for yourself to visit that relative, forget
about getting a really good last-minute deal on the giant airlines (except
possibly US Airways). Instead, here are a few better options:
   -- For family members 65 or over, Southwest still offers attractive seni=
or
fares that don't require advance purchase (although they're not the line's
lowest fares).
   -- Travelers of any age can sometimes find inexpensive air-hotel packages
with fewer restrictions than low airfares usually carry.
   -- Travelers can usually get a much better last-minute deal on one of the
low-fare airlines than they'd get on one of the larger ones.
   -- A quest for last-minute military travel is an ideal time to try the
"opaque" sites, www.hotwire.com and www.priceline.com. Presumably, neither
service personnel nor family members are terribly concerned about which
airline to fly, or even what time of the day to travel, and the opaque
sites offer a big price break if you're willing to allow the site to
decide on your airline and your exact schedule.

   E-mail Ed Perkins at eperkins@ mind.net.=20
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Copyright 2003 SF Chronicle

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