NYTimes.com Article: Travel Slump Imperils Swissair's Successor

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Travel Slump Imperils Swissair's Successor

April 16, 2003
By ALISON LANGLEY






ZURICH, April 15 - Swiss International Air Lines, the
"phoenix" carrier that Switzerland's government, banks and
corporate leaders assembled last year from the remains of
the bankrupt Swissair, may itself be running out of sky.

The airline said today that like many other carriers, it
had been hit hard by the travel slump that has been
attributed to the Iraq war and to the outbreak of a
respiratory disease in Asia. Swiss International said some
flights would be suspended at least through May to eight
cities, including Boston, Washington, Beijing and Hong
Kong. It will also use smaller planes on some European
routes and cut back on flights originating in Basel.

But analysts said Swiss International's problems run deeper
than the immediate industrywide slump, and they wondered
whether the suspended flights would ever be restored.

Only a few weeks past the carrier's first birthday, Swiss
International executives are already working on radical
changes in its business plan to stave off a new bankruptcy.
The company lost 980 million Swiss francs ($273.15 million)
in 2002.

"We have a difficult situation," said Andre Dose, chief
executive of Swiss International, in a recent interview.
"All the others do, too. But it is clear we have to change;
we have to lower our costs."

Swiss International started life with a staff of former
Swissair workers, a fleet of former Swissair planes and 2.7
billion Swiss francs ($1.94 billion) raised from the
government and major Swiss companies and banks. Knowing
that they cannot go back to the public purse for more
money, the airline's executives are asking for concessions
from large creditors like Unique, which runs the Zurich
airport, and Skyguide, the privatized air traffic control
system, in the form of lower fees.

Mr. Dose said he hoped Swiss International could carve out
a future by attracting cost-conscious travelers to its
short-haul European flights, like the competitive
Zurich-to-London route, in competition with budget
carriers.

But aviation experts said the only way it could survive
would be to accept that it cannot be a major independent
European carrier like Lufthansa, and settle instead for a
niche role like Finnair or Austrian Airlines - both of them
are profitable - and an alliance with one of the major
carriers.

Scaling back ambitions has been the order of the day at
Swiss International at least since November. It has
announced 1,000 job cuts, a reduction of 20 planes from its
fleet and cancellation of an order of 30 jets from Embraer.
The fleet is down to 84 aircraft, 40 percent fewer than the
combined fleets of its predecessors, Swissair and its
Crossair regional subsidiary.

Even so, the airline's auditors have warned that the
company's liquidity will be "seriously affected" by 2004 if
the company does not quickly take drastic measures.

Mr. Dose acknowledged that there was no joy in working "in
an industry where you basically destroy value every day."
But the company's straits have obliged him to to do
something that Swiss International had vowed to avoid: move
down market.

First-class and business travelers were the target market
when the airline started a year ago. It hired Tyler Brule,
publisher of Wallpaper magazine in London, as a consultant
to give its name, logo and cabin interiors the requisite
style.

But the high-quality, high-price air travel market is
evaporating, Mr. Dose said. "There is a clear shift from
business to economy, and we have to clearly adapt to this
fact."

His approach has been to continue selling premium service
to those who can afford it, but to fill unsold seats with
deep-discount fares offered only over the Internet to
avoiding paying commissions to travel agents.

"That's not a strategy, it's a tactic," one analyst said.
"You can only have success being either a premium airline
or a low-budget."

Airlines around the world have lost some $30 billion since
the terror attacks of Sept. 11, 2001, according to the
International Air Transport Association in Geneva, and
another $10 billion may be lost this year because of the
war in Iraq. The figure may rise much higher when the
effects of severe acute respiratory syndrome and the
disruptions it has caused in travel are taken into account.


The disease has taken its toll on Swiss International's
Asian routes, but the war in Iraq has had less effect on
the airline than on many of its peers. Just as in 1991
during the Persian Gulf war, many people who had to travel
anyway preferred to fly on an airline from a neutral
country.

Still, overall demand for flights to the Middle East has
been so weak that Swiss International has suspended its
flights to Abu Dhabi, in the United Arab Emirates.

The airline has also had trouble joining a marketing
alliance - opposition from British Airways has kept it out
of OneWorld - and has struggled to win pay concessions from
its former Swissair pilots, among the highest paid in the
industry.

The Swiss multinationals that the government corralled to
help support the start-up of Swiss International have been
writing off much of their investments, most recently
Nestlé, which slashed its book value by two-thirds.

The problem for Mr. Dose is to prevent any repeat of the
embarrassing spectacle of October 2001, when Swissair
abruptly ran out of cash and stranded passengers at
airports all over its route map.

"They have a very small chance" of surviving in their
present form, said Sepp Moser, an aviation consultant who
has tracked Swissair, and now Swiss International, for
decades.

But Mr. Dose said the country could not afford to let his
company fail. "Switzerland needs its own airline," he said.
"It's important to the Swiss economy that we have our own
intercontinental service."

http://www.nytimes.com/2003/04/16/business/worldbusiness/16SWIS.html?ex=1051524979&ei=1&en=628ea86f648517db



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