Re: A Dumb Move, Great Service, and an Ugly Rumor (The Good, the Bad, and the...

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At 01:38 PM 4/16/2003 -0400, Dennis wrote:
>Nice to read about airline people doing the right thing, iso always
>looking for a way to pass the buck or just say NO.

I've usually been happy with UAL at IAD. I can't say I'm too surprised with
Shawn's experiences there; apart from some delays during the machinists'
slow-down in 2000, they've always been good to me. Heck, they did a
complementary upgrade for my wife and me the last time we flew -- and that
was two weeks after I officially regressed from Premiere Exec to "nothing
special." Come to think of it, that, too, was UA 1281.

UA 1281: favorite flight of AIRLINE subscribers? :-)

I haven't heard the chapter 7 rumor, and I hope UA can recover completely.
Partly I hope so for Channel 9, but mostly it's because they fly most
places I want to go non-shop from IAD, which is the closest airport for me
until I move across the river sometime later this year.

>Dennis

Nick

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