Most fliers feel safer, poll shows

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Most fliers feel safer, poll shows
By Chris Woodyard and Barbara De Lollis, USA TODAY

Three out of four travelers feel safer as a result of stricter airport
security even though they say it's more of a hassle to catch a flight
nowadays, a survey for USA TODAY finds. And in what might be encouraging
news for government security planners, a similar overwhelming majority of
travelers say they are getting used to the changes and don't mind them. The
survey results seem to support efforts by the Transportation Security
Administration, the agency created after the Sept. 11 attacks to revamp
airport security. The survey of 2,146 adults, many of whom traveled for
business or leisure during the past 12 months, was conducted last Tuesday
through Friday by Equation Research. It has a margin of error of plus or
minus 2.5 percentage points. The survey found 78% of travelers feel safer
as a result of the efforts to tighten airport security. About the same
percentage say they are growing accustomed to enhanced airport security and
don't mind it. But 63% say airport security is becoming more of a hassle.
Since the TSA has taken control, government employees have taken over
security checkpoints from private firms that used to man them under
contract to airlines. Passengers routinely have to remove shoes and
overcoats before going through the checkpoints. Laptop computers are
screened separately. Many travelers are directed into secondary screening
or special lines at checkpoints in which they face more intense scrutiny.

Since Jan. 1, all checked baggage has been subjected to trace detection for
bomb-making materials or put through super-powerful X-ray devices for a
peek inside. Suspicious suitcases are opened for inspection. "People
generally feel the airline industry has done a good job in the extra
measures for air travel and security," says Mike Travis, CEO of Equation
Research. "They feel safer as a result of these measures." The government
imposed some additional checks when it raised the terror alert from yellow
to orange last week, two days before the United States started bombing
Iraq. Small-business consultant Ken Wagar says travelers are more tolerant
of tougher security. "I'm like a lot of people. I'm willing to put up with
a certain level of hassle to make sure things are safe, but I think things
were over the top for quite a while," he says. "I've got no complaints
today." Kelly Eager, an oil operations manager based in Houston, did notice
tougher security measures last week when taking his monthly business trip
to London: Every piece of his luggage was hand-searched, and he underwent a
body pat-down. "It's been tightened up," he says. "Had to show them my belt
buckle and take my shoes off, then they went through my carry-on bag."

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