This article from NYTimes.com has been sent to you by psa188@juno.com. Southwest Has Labor Pact December 25, 2002 By REUTERS DALLAS, Dec. 24 (Reuters) - Southwest Airlines said today that it had reached a tentative contract agreement with its customer-service employees. The agreement, including substantial raises and stock options, would cover 10,000 customer-service and reservations workers at the low-cost air carrier, according to the International Association of Machinists and Aerospace Workers. The pact, reached late on Monday, would extend for six years and was reached during about six weeks of talks. The union's members still have to approve the contract and voting is scheduled to be completed by Jan. 30. Southwest, which is based in Dallas, has negotiated several union contracts with workers this year, including a two-year contract extension with its pilots that also included stock options. http://www.nytimes.com/2002/12/25/business/25AIR.html?ex=1041834592&ei=1&en=bd1fbfa079155a29 HOW TO ADVERTISE --------------------------------- For information on advertising in e-mail newsletters or other creative advertising opportunities with The New York Times on the Web, please contact onlinesales@nytimes.com or visit our online media kit at http://www.nytimes.com/adinfo For general information about NYTimes.com, write to help@nytimes.com. Copyright 2002 The New York Times Company