LFutia@aol.com writes: << Is that true????? >> No, I just wanted to note that JET BLUE is a leader in customer satisfaction. Most of the other major carriers are cutting back in any kind of passenger niceties (meals and hotels etc when flights are delayed or cxld ) and other things of this type. JetBlue looks like it's taking the opposite approach and actually doing something nice for passengers they have scared half to death.... Dennis