This article from NYTimes.com has been sent to you by psa188@juno.com. United Air's Family Is Anything But October 6, 2002 By EDWARD WONG How did United, once regarded as a potential model for employee-owned companies, end up on its present tortuous path of sour worker-management relations? http://www.nytimes.com/2002/10/06/business/yourmoney/06UNIT.html?ex=1034913560&ei=1&en=8a5f7837b69df6e3 HOW TO ADVERTISE --------------------------------- For information on advertising in e-mail newsletters or other creative advertising opportunities with The New York Times on the Web, please contact onlinesales@nytimes.com or visit our online media kit at http://www.nytimes.com/adinfo For general information about NYTimes.com, write to help@nytimes.com. Copyright 2002 The New York Times Company