This article from NYTimes.com has been sent to you by psa188@juno.com. Two Airlines Recall Those Who Were Lost September 11, 2002 By EDWARD WONG The skies will fall silent again today. Many pilots plan to make an announcement on their flights this morning asking for a minute of quiet reflection. The moment will be especially somber for crews and passengers on flights operated by American Airlines and United Airlines, which each lost two planes and the people aboard them last year. Never had the carriers dealt with a disaster of that magnitude, and they and their employees are struggling to cope with the anniversary. "We do plan to remain fairly low key and have several respectful activities," Tara Baten, a spokeswoman for American, said. "The observances will primarily be within the American Airlines family." This month, workers at both airlines are wearing red and blue ribbons with four white stars that represent the pilots, flight attendants, customer service agents and passengers lost that day. At the headquarters of American, in Fort Worth, and United, in Chicago, there will be a moment of silence at 10 a.m. American will hold a tree-planting ceremony and put a commemorative plaque at its flight school, and it will erect a glass etching in its air museum with the names of the employees killed. United will unveil a memory garden with 21 newly planted bushes. American lost a total of 4 pilots and 13 flight attendants in planes that crashed into the World Trade Center and the Pentagon. United lost 4 pilots, 12 flight attendants and 2 off-duty customer service agents in crashes at the trade center and the countryside near Shanksville, Pa. "There are tons of events out there at different churches," Steve Derebey, a spokesman for the pilots' union at United, said. "We've encouraged our members to attend and observe this, to do what is most meaningful to them." Mr. Derebey said the union had asked off-duty pilots to go in uniform to airports and to talk to passengers "about their concerns, to reassure them it's safe to fly and to say that we're proud to be United pilots." Executives of the two airlines and union leaders will hold a memorial service at 2 p.m. in Washington Square Park in Manhattan. Representatives will also attend other services in New York, Washington and Shanksville. American and United are giving free flights to families of the victims to travel to the events. Both airlines are cutting the number of flights today because of scarce bookings. They declined to give numbers on the cutback. http://www.nytimes.com/2002/09/11/business/11SKIE.html?ex=1032749443&ei=1&en=1b1b06f94c003f5f HOW TO ADVERTISE --------------------------------- For information on advertising in e-mail newsletters or other creative advertising opportunities with The New York Times on the Web, please contact onlinesales@nytimes.com or visit our online media kit at http://www.nytimes.com/adinfo For general information about NYTimes.com, write to help@nytimes.com. Copyright 2002 The New York Times Company