In a message dated 7/14/02 9:39:23 AM US Mountain Standard Time, psa188@juno.com writes: > Rather than hassle, annoy and piss off their best customers, why don't > airlines simply rationalize their pricing structures? No wonder people are > flocking to Southwest. > > Agreed...yet over the weekend even more of the "old line carriers" either > deep sixed or significantly changed their senior citizen discount fares. > Somehow the mgmt brain trust hasn't figured it out...this is not the time > to piss off ANY paying customer! > > RT Simpson > Phoenix