Companies wave cash to lure airlines to their towns

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Companies wave cash to lure airlines to their towns
By Barbara De Lollis, USA TODAY

No longer leaving airline recruitment to City Hall, local companies from=20
Pensacola, Fla., to Stockton, Calif., are making substantial financial=20
commitments to pull new air service to their communities. In some cases,=20
they are paying millions of dollars upfront for air travel a year or two in=
=20
the future. Smaller cities say the "travel bank" strategy gets them=20
attention from AirTran, Continental, America West and other airlines that=20
would otherwise ignore them. Airlines say travel banks provide an important=
=20
safety net during their most vulnerable period =97 the first year or two of=
=20
operating, when a carrier builds name recognition and competes with=20
existing carriers for business travelers. "What we're interested in doing=20
is eliminating or reducing our risk going in," says AirTran CEO Joe Leonard.

Travel banks are not a new idea, but they're gaining popularity in the USA=
=20
and Canada. Examples:
=B7       Pensacola. The airport lured AirTran last fall after 319=
 businesses=20
raised $2.1 million for two years' worth of prepaid travel. AirTran=20
initially flew three flights daily to its Atlanta hub but has since added a=
=20
fourth. Airport officials credit the 50% drop in airfares along AirTran's=20
routes to its entry. More people also are flying out of the airport since=20
AirTran relocated from Fort Walton Beach, about an hour away. In May, a=20
record number of people =97 nearly 65,000, 26% more than in May 2001 =97=
 flew=20
out of Pensacola.

=B7       Wichita. Nearly 400 businesses this year pledged $7.2 million to=
=20
lure AirTran and a second carrier. Since AirTran started three flights=20
daily to Atlanta and two flights to Chicago's Midway airport in May, more=20
people are flying out of Wichita, and fares have fallen as much as 70% to=20
cities that AirTran serves from there. The airport had an 8% increase in=20
passengers in May over the same month last year, vs. about an 8% decline=20
for the industry. It's too soon to predict AirTran's success, airline=20
consultants say. AirTran is asking Wichita to reimburse it for $732,000 in=
=20
losses for the first month, which included start-up costs. The city=20
promised to cover up to $3 million of AirTran's losses in its first year=20
and $1.5 million in its second.

=B7       Stockton. In 2000, Stockton lured America West to provide flights=
=20
to Phoenix by raising about $800,000 for prepaid travel from companies and=
=20
individuals who wanted local air service. Stockton had lacked commercial=20
air service for about five years; residents had to drive at least an hour=20
to another airport. America West initially flew three flights a day but=20
dropped a flight after Sept. 11. Stockton had previously tried a similar=20
arrangement to attract American Eagle but fell short of the carrier's=20
financial requirement.

=B7       Augusta, Ga. Last year, it formed a $600,000 travel bank that=20
persuaded Continental Express to provide non-stop service to Newark, N.J.,=
=20
says airport director Ken Kraemer. "They said put your money where your=20
mouth is and show us with a pledge of support if your business community is=
=20
serious," he says. Sept. 11 derailed the plan, but Kraemer says it's likely=
=20
Continental will resume its plan and add service to Houston.

=B7       Eugene, Ore. Eugene developed what's considered the model for=20
travel banks in 1998 when it persuaded America West to come to town,=20
joining United and United Express. The carrier started with three daily=20
flights to Phoenix and later cut one to improve its schedule. But next=20
month, with business recovering from Sept. 11, America West will restore=20
the third flight. Eugene made a similar arrangement in 2000 with Alaska=20
Airlines' subsidiary Horizon Air for service to Los Angeles, though that=20
service is not doing as well. Eugene is trying to form a third travel bank=
=20
to lure an unidentified major carrier.

=B7       Fredericton, New Brunswick. It is trying to form a $2 million=20
travel bank to lure a U.S. carrier for direct service.
Other cities, from Santa Maria, Calif., to Twin Falls, Idaho, are studying=
=20
the idea. "Given today's environment, we're especially keen on reducing our=
=20
risk to initiate new service," says Buddy Anslinger, Continental's managing=
=20
director of planning. "If you have two identical markets side by side, and=
=20
one does something out of the ordinary, that makes our decision that much=20
easier."

How travel banks work
There are variations, but travel banks typically are formed by city,=20
airport and business leaders. Once a carrier is targeted, they mount a=20
fundraising campaign (like Wichita's "Fair Fares" drive). The money is=20
deposited in a local bank account. When someone charges tickets to that=20
account number, the cost is deducted from that account. Businesses usually=
=20
have a set time to use up their dollars or forfeit what's left to the=20
airline. The interest earned on the account pays for administration costs.=
=20
"We're not looking for a handout," AirTran's Leonard says. "We're looking=20
for people to fly with us. What we really want to get is a trial. That way,=
=20
people will like what they see, and they'll come back on their own with out=
=20
any inducement." Smaller cities often offer airlines a deal in which they=20
cover losses by guaranteeing a certain amount of revenue, but airport=20
consultant Mike Boggs, who helped create Eugene's travel banks, questions=20
that strategy because it doesn't address whether there will be enough=20
passenger demand to fill seats. Athens, Ga., for instance, paid out $90,000=
=20
in three months to subsidize Mesa Air Group subsidiary CCAir, a US Airways=
=20
Express carrier, for service to Charlotte, but in the end, CCAir couldn't=20
make money and pulled out in April, says CCAir President Carter Leake.=20
That's the kind of public relations nightmare airlines like to avoid.=20
"Unlike a subsidy program, a travel bank addresses the real reason an=20
airline might be forced to pull out of a community =97 an inconsistent=
 stream=20
of business-fare passengers," Leake says. But travel banks aren't always=20
surefire successes:

=B7       Springfield, Ill., businesses pledged $1.6 million in 10 days to=
=20
land Northwest Airlines' AirLink service to Memphis and ATA Connection=20
service to Chicago-Midway. While traffic is up 46% over the same period=20
last year, local Chamber of Commerce executive Brad Warren says getting=20
people to fly Northwest and ATA is "still an uphill battle" partly due to=20
high membership there in United's and American's frequent-flier clubs.

=B7       Indianapolis is studying the travel bank concept but has concerns=
=20
about administering one. It already had success this year luring Frontier=20
Airlines and Sunworld International without one.

=B7       Attempts to form travel banks for AirTran failed in Dayton and=20
Toledo, Ohio, and AirTran eventually pulled out of Toledo due to a lack of=
=20
business travelers. Valdosta, Ga., put its travel bank campaign to lure=20
Northwest on hold after Sept. 11.
Aviation consultant Richard Golaszewski of GRA says that while smaller=20
cities will try anything to attract new service, not all of them can be=20
winners. "There's a limit to how much can be done," he says. "You can't=20
create demand out of thin air. There are only so many places that really=20
have enough travel that they can guarantee."



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Roj (Roger James)
***************************************************
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