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So UAL is going to catch people doing back to back using software....well
they can only nail agents who use a GDS/CRS....but if a traveler or agent
uses the web (esp. UA's own site), what can they do? They'll take your
money, you will get to fly. AA has had this software a long time and people
get away with this all the time.
United moves to stem back-to-back ticketing
(6/11/2002)
CHICAGO -- United said its using a new, internally developed technology to
root out back-to-back ticketing and other "problem areas," and the airline
sent out a letter to agents in early June warning them against issuing
back-to-back tickets.
A United spokesman declined to provide details of the new technology.
United said it sent the warning letter to every U.S. agency and to clients
with corporate volume agreements. The airline said a recent audit of tickets
"detected a significant issuance" of back-to-back tickets, which the airline
said violates Rule 100C of its pricing tariff.
A United spokesman said the letter simply "re-emphasizes our ticketing
policies."
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<DIV class=3DOutlookMessageHeader dir=3Dltr align=3Dleft><FONT =
size=3D2><SPAN=20
class=3D518563313-12062002><FONT color=3D#0000ff>So UAL is going to =
catch people=20
doing back to back using software....well they can only nail agents who =
use a=20
GDS/CRS....but if a traveler or agent uses the web (esp. UA's own site), =
what=20
can they do? They'll take your money, you will get to fly. =
AA has=20
had this software a long time and people get away with this all the=20
time. </FONT></SPAN></FONT></DIV>
<DIV class=3DOutlookMessageHeader dir=3Dltr align=3Dleft><FONT =
size=3D2><FONT=20
color=3D#0000ff></FONT> </DIV></FONT>
<DIV><IMG height=3D85 =
src=3D"http://www.twcrossroads.com/images/Crossroads_logo.gif"=20
width=3D252 border=3D0></DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV><SPAN class=3DsubtitleText><FONT size=3D2><B><FONT size=3D5>United =
moves to stem=20
back-to-back ticketing</FONT> </B></FONT></SPAN></DIV>
<DIV><SPAN class=3DsubtitleText><FONT =
size=3D2><B></B></FONT></SPAN> </DIV>
<DIV><SPAN class=3DsubtitleText><FONT=20
size=3D2><B>(6/11/2002)</B><BR></DIV></FONT></SPAN><!--Author--><SPAN=20
class=3DcopyText>
<P><FONT size=3D2></FONT></P>
<DIV><!--Insert quote here.--><!--Insert rest of text here.-->CHICAGO -- =
United=20
said its using a new, internally developed technology to root out =
back-to-back=20
ticketing and other "problem areas," and the airline sent out a letter =
to agents=20
in early June warning them against issuing back-to-back tickets. </DIV>
<P>
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<TD>
<P><A=20
=
href=3D"mailto:mkane@ntmllc.com?subject=3DLetter%20to%20the%20Editor";></A=
></P></TD></TR></TBODY></TABLE>A=20
United spokesman declined to provide details of the new technology.=20
<P>United said it sent the warning letter to every U.S. agency and to =
clients=20
with corporate volume agreements. The airline said a recent audit of =
tickets=20
"detected a significant issuance" of back-to-back tickets, which the =
airline=20
said violates Rule 100C of its pricing tariff.=20
<P>A United spokesman said the letter simply "re-emphasizes our =
ticketing=20
policies." </P></SPAN></BODY></HTML>
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