BWIA UNCOVERS STAFF RACKET

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BWIA UNCOVERS STAFF RACKET
By Joel Nanton (Trinidad Express, June 5, 2002)

THREE BWIA employees were fired and four others suspended last week when
the airline's management uncovered a major internal racket involving the
unauthorised sale of companion tickets. Intense investigations are
continuing this week into the scam, which BWIA officials said may have cost
the already cash-strapped national carrier several hundred thousand dollars
in revenue within the last few years. But even as the company's top
management slammed the emergency brake on the run-away fraud, the dismissed
workers, through the Aviation Communication and Allied Workers Union
(ACAWU), are preparing to challenge the decision to dismiss them. They
claim that they have been unjustly punished. BWIA employees are entitled to
as many as ten free tickets per year, two of which can be used by
companions. The staff tickets can be used any time during the course of the
year in which they are issued depending on the availability of space.

They are refered to as "space available" or "stand-by" tickets. BWIA's
director of Corporate Communications, Clint Williams, said investigators
had found evidence that certain staff members were selling these tickets
for considerably less than the normal price. He explained that travellers
were deceived into believing they were conducting a legitimate transaction
when they purchased the discounted tickets from the employees. "BWIA
provided a service for these passengers but never received any money for
it. Not one cent ever reached the company," he said. Insiders told Express
Business that most of the tickets that were sold were for flights to London
which normally cost between $6,000 and $8,000. Most passengers paid close
to $4,000 for the tickets. Airline sources said the racket was run by a
well organised ring who obtained tickets from other staffers promising them
a commission from the sale.

Express Business was told that the scheme crashed a few weeks ago when a
woman bought a ticket for a London flight from an employee who did not tell
her that it was a "stand-by" ticket. When she failed to get on the flight
that day the woman became extremely upset and demanded her money back. "She
started to rant and rave in the airport and the security had to be called
in," said one employee who preferred not to be identified. The woman
explained how she got the ticket at a discounted price and investigators
eventually traced the transaction to a male employee. A few days prior to
that incident, sources said, a man and wife, neither of whom had relatives
employed at BWIA, travelled to London using staff tickets.

Police are also investigating a report that a "drug mule" attempted to
travel to the United States using a staff ticket.
A tough-talking Williams warned that the company intends to weed out all
those involved in the scam, saying the illegal practice had to be stopped.
He said the companion ticket programme had been put on hold for a month and
would only be reintroduced after the system is revamped to prevent further
abuse of the service. Williams said the system would be re-introduced
because the airline did not want innocent, hardworking BWIA staff to be
deprived of their tickets. "It is unfortunate. But in any company there are
always people who will take advantage of resources given to staff to make
money for themselves," he said.  However ACAWU president Christopher
Abraham defended the workers saying there was little evidence to support
the accusations. He said the union plans to challenge the decision to send
home the workers and was in the process of preparing a rebuttal which
should be presented to management by the end of the week.



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