yep...its true. Side note...Also (and I don't know any history of this at other airlines)...National Airlines' reservations was with a contract (maybe even a temporary agency) in Montana or Wyoming ...somewhere up there. When I called to make reservations on their inaugural...the girl told me they didn't even get benefits from N7. Walter DCA ----- Original Message ----- From: "Mark Panitz" <mpanitz@juno.com> To: <AIRLINE@LISTSERV.CUNY.EDU> > Question > I was wondering if any airline has reservations agents > that work out of their home? (I heard a rumor > that Jet blue does this) >