It would have taken five minutes for you to take care of his problem... but how long would Dennis have waited to talk to you? Compare apples to apples... -- David Mueller / SAN kawika42@mac.com http://www.quanterium.com On Monday, March 25, 2002, at 07:56 PM, Mark Greenwood wrote: > You spent an hour on the phone with travelocity and I could have taken > care of > your problem in 5 minutes. > > Mark > > Dennis W Zeuch wrote: > >> In a message dated 3/26/02 3:04:07 AM !!!First Boot!!!, >> addison@schonland.com >> writes: >> >> << Travelocity et al) took care of you on Sept. 12th. >> >> >> Acutally Travelocity did a real great job rebooking me, but I did call >> 3-4 >> times and had to wait for alomst one hour on the phone for them. Once >> I got >> thru they were fabulous and called Delta etc for extra special things >> for me. >> Overall very satisfied with them. (didnt try to deal directly with an >> airline but dont think they did so hot