----- Original Message ----- From: "Roger James" <ejames@escape.ca> To: <AIRLINE@LISTSERV.CUNY.EDU> Sent: Tuesday, March 12, 2002 10:44 Subject: Revenue from airlines' Web sites takes off > It's a welcome increase for the airlines, because they don't have to pay=20 > travel-agent commissions on tickets sold directly to consumers. But their=20 > Web sites produced a small slice of their $86 billion in 2001 revenue.=20 > Travel agents still sell 70% of airline tickets. Wonder how much travel agents really have, if you factor out corporate (in-house) travel agencies and vacation packages which include airfare?